Boisdale is a Great British Restaurant Group with live Music
Based at Head Office, SW1 - London Victoria
Reservations, events & office manager benefits;
* A competitive salary of £40'000, made up of house & tronc
* Eligible to participate in the company discretionary bonus scheme
* Membership commission
* Well established & iconic independent restaurant that offers exquisite food within two very successful venues.
* Based in London's Victoria easy commute from most areas in London
* Mainly Monday to Friday (shift patterns)
* Very stable team & operation
What we are looking for;
* Responsible for the reservations, reception & events team, reporting to the Group Head of events, sales & reservations.
* Previous experience in similar environments such as hospitality reservations & events
* Oversee the day to day running of the central reservations office
* Managing a busy phone line assisting guests with booking requests always maintaining an excellent telephone manor
* Fast & efficient in managing 6 email accounts, ensuring guests are replied to quickly and all third-party booking requests are processed accurately
* Knowledge of sevenrooms, OpenTable, collins, design my night and/or other reservation systems is required
* Ensure seamless execution of events to exceed client expectations - we have numerous private rooms & events spaces accommodating bookings from 6 - 550 guests!
* Producing function sheets and coordinating all aspects of an event enquiry with assistance in hosting events when required
* Membership management
* Confident Hands-On communicator with excellent organisational skills and ability to multitask is essential!
* Drafting and delegating the teams rota & procurement of office supplies
* Team player & remains calm under pressure, always delivering an amazing guest experience
* All applicants must have fluent written and spoken English
What we do offer in return;
Excellent opportunities to progress within the company
Refer-a-friend cash incentive scheme
Discount on high end retail stores
50% on restaurant dining for up to 4 covers
-Pleasant & stable working environment with low staff turnover.
Free Freshly prepared meals on duty
Childcare schemes
.Opportunities to train, WSET, Health and Safety, Food and Drinks Certificates
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