Contract Manager (Hard Services FM) Permanent Locations: Oxford/Abingdon/M4 corridor Hours of Work: Normally work 40 hours per week, Monday to Friday. However, some flexibility is. required Salary: Circa £45 - 50k Vehicle/Benefits Tech package Salary negotiable with experience/qualifications. Responsible to: Head of Property Services Provides services to: Clients, Suppliers, Management, and other staff as required. Personnel Requirements: An enhanced DBS check will be required for this role which the successful applicant will need to apply for and provide evidence of on appointment of the position. SUMMARY To be accountable for Contract Management activities for assigned clients, ensuring both PPM and Reactive/quoted works are managed effectively, and to a high standard. RESPONSIBILITIES All legislative requirements are adhered to. Customer liaison, including meeting clients and ensuring enquiries are promptly processed and responded too. Meeting SLA and KPI requirements, keeping clients updated on projects and works. Conducting site visits in response to enquiries, this will include requesting information, consulting with contractors, assessing any risks and obtaining sufficient information to ensure that quotations can be raised. Ensuring quality, safety and environmental processes are followed. Management of the review and issue of risk assessments, method statements and work permits, as required. Monitoring of all active jobs ensuring planning and escalations are in place as required systems are updated. Collate and prepare operational and performance data as required for company and Client reports. Assistance with management and leadership of the property services team as required including overseeing the allocation of work, attendance and performance management, motivation and the provision of advice and support to the team as required. Experience/Qualifications: Minimum of 5 years’ experience of Contract Management for Hard Services within the FM industry. Technical background in M&E preferred. To apply for this excellent opportunity, email your CV NOW Concept Resources are an equal opportunities employer