Cyber Security Technical Consultant (Customer Facing)
Type: Permanent, Full time (40 hrs per week)
Location: UK based, remote with access to offices in Abingdon and Fareham
Department: Pre Sales & Design Function
Salary: Up to £80,000 + Bonus (DOE)
Please note that this is a UK based role and applicants will need to have the necessary right to work in the UK.
About ITGL – Who we are
ITGL is a distinguished digital consultancy and Cisco Gold Partner with multiple awards. We excel in deploying sophisticated collaboration, security, and networking technologies to elevate organisations within both the public and private sectors. Specialising in complex, mission-critical services, we remove complexity by working in deep partnership with our clients.
Role overview
ITGL is seeking to add a Cyber Security Technical Consultant to its growing Cyber Services Team. You will play a critical role in the positioning of the cyber security services from ITGL, Conscia and our strategic partners, supporting technical pre-sales activities and defining customer needs and technical requirements, initially focused on our Managed Detection and Response (MDR) solutions.
Responsibilities and Duties – What you will be doing
1. Consulting Services: Provide expert advice and guidance on cyber security strategies, best practices, and solutions to clients across various industries.
2. Pre-Sales Support: Collaborate with the sales team to identify client needs, present cyber security solutions, and assist in the development of proposals and presentations.
3. Requirements Definition: Work closely with clients to understand their specific security needs and technical requirements, particularly for MDR solutions.
4. Solution Design: Develop and design customised cyber security solutions that align with clients' business objectives and technical environments.
5. Implementation and Service Support: Assist in the deployment and integration of customers’ cyber security solutions with our group Security Operations Centre (SOC).
6. Service Review: Deliver regular service reviews with agreed clients to relay and discuss performance of service against KPIs.
7. Continuous Improvement: Stay up-to-date with the latest cyber security trends, threats, and work with our Security Practice, Portfolio & Service teams.
Knowledge, Skills and Effective Behaviours – What you can bring to the role
The ideal candidate for this role will possess a thorough understanding of the UK Cyber Security Market and in particular, MDR. You are expected to be proactive, with a customer experience-first mentality that complements ITGL's focus on exceptional client experiences.
The ideal candidate has/is:
1. Minimum of five years of experience in a cyber security technical role.
2. Cyber Security: Deep understanding of cyber security principles, threats, and best practices.
3. SOC: Experience working in a SOC, or proficiency in designing/optimising SOC environments.
4. MDR Solutions: Proficiency in Managed Detection and Response technologies.
5. SIEM Tools: Experience with Security Information and Event Management (SIEM) tools.
6. SOAR Tools: Operational use and understanding of their role in an effective SOC.
7. Incident Response: Experience in detecting, analysing, and responding to security incidents.
8. Threat Intelligence: Ability to gather, analyse, and apply threat intelligence.
9. Endpoint Security: Familiarity with endpoint protection platforms.
10. Cloud Security: Understanding of cloud security principles and practices.
11. Network Security: Knowledge of network protocols, firewalls, and intrusion detection/prevention systems.
12. Essential qualifications include (at least one of): GIAC, CISM, CISSP, CEH.
13. A degree in a related field such as cyber security or computer science would also be advantageous.
14. A passion for technology; inquisitive, curious and creative.
15. High level of enthusiasm for engaging with people.
16. Self-motivation with the ability to quickly adapt to change.
Our Benefits – what you can expect from us:
* 25 days of annual leave, plus bank holidays.
* An additional day off for your birthday.
* Flexible working arrangements.
* “Work from anywhere” policy.
* Up to 20 days of occupational sick pay annually.
* Opportunity for extended sabbatical leave.
* Life insurance.
* Private healthcare cover.
* Generous pension scheme.
* Electric vehicle scheme.
* Bicycle purchase scheme.
* Enhanced maternity and paternity leave.
* Voucher rewards through Yu Life.
* Training and professional development opportunities.
* A supportive and positive working environment.
We regularly review our benefits package to ensure we continue to support our people in the best possible way.
Application process
Fancy joining our talented team? Please apply via our website and include your up to date CV and a cover letter.
We encourage those who are looking to build a career in a company that values innovation, client partnership, and continuous learning to apply.
Please also let us know should you require any reasonable adjustments to the interview process.
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