Relationship Manager Up to £32,000 per yearPermanent opportunity based in PrestonFully onsiteAbout the company: More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK.About the role:We require an experienced Account Manager to join us as one of our Relationship Managers, to assist the Head of Relationship Management to develop, alongside leading, managing and supporting the development of our Relationship Support Assistants. This is a rare opportunity to join our invaluable relationship management team, and you will advise on managing our relationships with external organisations, overseeing mutually beneficial working relationships which are built upon clearly communicated strategic priorities and policies.Benefits:Up to £32,000 per year salary23 days holiday, plus bank holidays. Rising to 28 based on length of service.Plus 1 well being day per yearAdditional holiday purchase scheme1 charity dayTier 1 pension (5% Employee, 8% Employer)Simply HealthLife AssuranceRewarding Staff Referral SchemeLong Service AwardEnhanced Maternity & Paternity Pay Main Duties and ResponsibilitiesDevelop, manage and maintain valuable stakeholder relationshipsAssist business units to effectively consult and engage stakeholders on relevant projectsEnsure access and equity principles are considered and included in relevant strategies and programsManage stakeholder forums, meetings and management informationEnsure relevant management information is compiled and analysedTo comply with all FCA policies and procedures and any legal and regulatory requirements that the company is obliged to adhere toContract management - oversee and advise on implementation of new/revised contracts, agreeing appropriate servicing agreements and management informationAdvising senior management of issues and/or risks to stakeholder relationships as soon as they arise so risks can be managed effectivelyAttend, minute, chair or manage governance for ClientsTrack and report key functional metrics to ensure company service levels are achieved, flagging potential issues or breaches and ensuring remediation plans are put in force where appropriateCoordinate and manage change in line with the company’s change control proceduresSkills and experience we look for; Ability to be proactive and resolve any issues quickly and effectivelyFlexible, approachable and have a positive attitudePrevious experience working as a Relationship Manager, Procurement Manager or Contract ManagerExperience of working in a fast paced working environment where accuracy is essential.Strong interpersonal skills and an ability to build rapport with customers/clients.Demonstrate a solid understanding of legal terminologyAnalytically minded with the ability to collate, analyse and leverage information from reports and turn information into actionDesired SkillsCorporate experience in stakeholder engagement and management is desirableCIPS qualifications desirable.Previous experience of mortgage processing, financial services or similar environment would be beneficialGood knowledge of the UK equity release industry and products is preferredCorporate experience in stakeholder engagement and management is desirableMost of all we look for people who display and work around the core values of our business:Ambitious – to break ground to help our customers enjoy a better retirement.Supportive – relationships are key to everything we do.Personal – going above and beyond to offer exceptional service.Integrity – honest, true and transparent in all our relationships.Responsive – whatever the challenge we’ll deliver the right result.Expert – experts in our field, our thirst for knowledge never stops