JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Team Coordinator / Business Support Lead i n Rating, y ou w il l ha v e ove r s ig ht of a nd feed int o o ur O per atio nal Pr o c ess e s. You wil l ha v e t he o pp ort u n it y t o w or k w it h t he w i der O per ati o n s Team and S u b-B u si ne s s Line l e a der s. You w il l become a sub jec t m a tt er e x pert for our C o ntrac t to B illi ng P r o ce ss, and be t he p o in t of c o nt a c t f or o u r of f- s hor e r es o urce t eam a n d fee earn i ng c om m u nity. Y ou wil l c ha mpi on o u r JLL p r o duct s and ca pa bilitie s, and e n h a nc e ado pti on of t hes e. Role & Responsibilities Ma n a ge t he A P p roc ess for Rating, i n cl u di ng re s olvin g q u e rie s w it h su p p li e r s, c r ea tin g P O s, s p ee dc ha rt s as n e eded A c t as t he li a is on b et we e n fee earners and t he b illi ng (JBS) a nd AML t eam, e nsur i ng S a l esforce i s m a i n tai ned a nd o p p ort u n iti es a r e l ogg ed, a tt e n d i ng t e am m ee ti ng f or r e l e v a n t u p d at es a n d ensu ri ng t h e r e is c o nsi s t en c y b et we e n t h e da t a en try, i nclu d i ng W or k in h and s t a t us and d u e d at e A ctin g as S ME f or any r e v en u e r e c og niti on e sc a lati o n s a nd w or ki ng w it h o u r R e v en u e r e c og niti on a n d L egal t eam t o ensure a s mo o t h p r o c ess A ctin g as S ME f or any i nt e rcom pany tr ans acti o n s or i n voic e q u e ri es Owning reports to ensure our data and compliance is being adhered to, these include but a r e not limit ed t o: B ad d e b t s r e p orts, A ccr ual re p ort s, Ov e r d u e f ees, Re v en u e r e p orts and S a l esforce das h b o a rd s Re solv e pen di ng i ss ue s wi t h t h e o t her k ey sta ke h ol ders a cros s t h e b u s i n e ss e .g. Le g al & Com p lia n ce, UK Da t a S u p p ort, P roc ur em e n t F ull y c o nv e r s a nt w it h al l JLL s y s t e ms, G ove r na nce, t o ol s a n d p r ovi d e s u p p ort a nd t rai n i ng a cr o s s t he t eam in li ne wit h best prac tice C h all en g e the fee e a r n i ng c o mm u nit y o n da t a st a n d a r ds a nd pro m o t e da t a q u a lit y ex c e llenc e Ass i st w it h tra ini ng a nd p roc e s s imp r ove m e n t of the D C t e am, ide nti f yin g gaps i n k n owl e d ge t o pro vi de t ar g e ted s u pp ort u po n need W or k wi t h U K D a t a C o ntroll er Ma n ager t o ag r ee mo n thl y K P I s S u p p or t t he D C M a nager w it h tr o ubl es h o oti ng a nd t ri age of t e ch n ic al i ss u es i n c ore sys t e m s Keep lin es of c om m u nicati on flui d b et ween f e e ea r ners and o u r JB S c oll ea g ues S u p p or t o n t h e I n t e g r a t e d M anage m e n t Sy s t e m, u sed f or IS O 9001 a n d ISO 4 5 001 S u p p ort the use of J L L to o l s s u c h as J L L GP T, N X T, K a t o, O LM Ass i s t t he t e am to e n su r e p ape r w or k is u p to d a t e f or a udi t pu rp o s es E nsure dri v es a r e s e c ure a nd a v a il a bl e t o t he r e l e v ant t eam m e m bers Ass i s t wi der t eam wit h ad h oc ad mi n r eq ue sts e nsur i ng t h at the w ork i s e it her p ick ed up l ocall y or d ir e ct ed t o t he r e l e v ant t eam (i nt e r n all y or t o J BS) Ass i s t wi der t eam wit h ad - h o c t r a ve l b o oki n gs a nd s e n i or c lie nt m ee ti ngs R equ ir e d Qu alificati on s & E x pe ri enc e I n t e rm e di a t e s kill s in S ha re P oi n t, O u tl o ok, Exc e l, W or d a nd P o w e r P oi nt Exc e ll e n t c om m u nicatio n s kill s bo t h v e r b a l and w ritte n Pri o r k n owl edge of S a l esfo rc e and P e o pl e S oft Fi na ncial s d e s ir ab l e Pro v en e x peri e n c e i m p l e me n ti ng be s t p r a ctic e G oo d un d e rst a n d i ng of fi n a n ci al m anage me nt a nd r ep orti ng Ab ilit y to i nf lu en c e and c o n f id en c e t o ch a ll enge t o a c h i e v e t he r eq uir ed aim s A de m o nstr a t ed c om mitm e n t to hi g h p r ofe s s io nal et h ica l st a n d a r ds Exc el at o pera ti ng at a fa st p ac e, c ommitm e n t to g et t h e job d o ne wit h g o o d atte n ti on t o de t a i l Ab ilit y to w ork ind e pe nd en tl y and w it h i n a team t o b uil d r e l a tio ns hi ps a nd i nt e r a c t e f fe ctiv e l y wi t h b u s i ness p a rt ners Location: On-site –London, GBR If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table If you require any changes to the application process, please email EMEATAjll.com or call 44 ( 0 ) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .