Commercial Manager Job ID 192728 Posted 11-Nov-2024 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance, Executive Management Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Job Title: Commercial Manager Business Sector: Data Centre Solutions Location: London, UK COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Purpose of the Job - To support the business and its customers by educating, influencing and advising key stakeholders on commercial best practice in order to contribute to long-term growth and profitability. - Enable the development of new business opportunities from initiation through contract negotiation to Implementation in order to support the business' growth aspirations. Key Result Areas - Negotiate and Agree Contracts - To agree contracts on a timely basis to the mutual satisfaction of both parties. - Involved with the sales, tender or re-tender process - Adopting and agreeing the best negotiation strategy with internal stakeholders - Leading the negotiation involving key business and legal stakeholders - Achieving a signed contract document - Influencing internal and external stakeholders - Complying with the CBRE contracting standards and policies Success criteria - CBRE wins new contracts - Signed contract achieved on best possible terms and compliant with CBRE governance Contract has clearly defined scope and obligations - Good customer relationship Commercial Policy/Procedure Compliance - To promote compliance with policy and procedures. - Attending business unit, account, contract or project reviews to promote best practice Providing and maintaining standard documentation - Checking and challenging processes for compliance - Support timely and contractually robust order placement Success criteria - Risks mitigated and offset - Profits maximised - Positive behaviours promoted - Disputes and issues reduced Educate and advise on commercial best practice - To develop internal stakeholders' commercial awareness. - Advising on contractual obligations - Running commercial training courses - Providing commercial and contractual guidance at tender stage and through the contract life cycle - Presenting at company, divisional and business unit management meetings - Staying abreast of changes in law and commercial practice Success criteria - Practical and useful contract summaries/abstracts/deliverables (terms, pricing and scope) - Contractual compliance - Commercially astute colleagues - Good account/contract/project management - Minimise claims/disputes/issues Providing commercial solutions - To provide commercial solutions to minimise risk and maximise opportunities. - Analysing the circumstances - Articulating the options and potential outcomes - Influence and motivate stakeholders to take the best commercial solution - Building key customer contacts to strengthen CBRE's position in the development of long term customer relationships - Considering innovative solutions - Taking the lead on issues which could lead to high risk or litigation/disputes Success criteria - Achieving the most commercially advantageous outcome - Avoid margin erosion - Achieve customer acceptance - Avoid formal disputes/litigation - Maintain relationships Promote Best Practice Supplier Engagement - To promote best practice in the appointment of suppliers. - Timely and contractually robust order placement Transferring risk by back to back obligations - Negotiation of Supplier Terms Success criteria - Dispute avoidance - Meets CBRE contract requirements Protects and promotes CBRE's service Person Requirements: Knowledge, Skills and Experience - Degree qualified or equivalent - At least five years relevant experience in a commercial role - Sales focused contract negotiation skills - Self-motivated individual experienced and comfortable with complex problem solving and providing solutions based advice and guidance to multiple stakeholders - Customer focused approach - Proven track record of working with, educating and influencing a broad range of internal and external stakeholders at all levels - Excellent communication skills, both verbal and written with fluency in English - Collaborative approach with ability to maximise short term requirements and output whilst building long-term productive relationships - Thrive on fast-pace working in a regional and global business - Able to understand and anticipate business needs. Flexibile approach, diligent, discrete, compliant with company policies and responsive to kay business objectives - Strong commercial acumen and understanding of business impact and risk mitigation in relation to contract drafting and operations - Proficient analytical skills and a measured approach to docision making - Experienced and comfortable with industry standard forms of contract, such as JCT, MFT, NEC etc - Experience of data centre sector desirable - Experience working with blue chip, IT, finance, media and/or telecoms companies desirable - Qualification/training in contract law desirable EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)