HGV Service Receptionist / HGV Service Advisor
Location: Heathrow
Basic Salary: £34,000 (Depending on experience) + Overtime, up to £37,500 OTE
Shift: Monday - Friday (7:00am - 4:00pm) / 1 in 2 Saturday Mornings as Overtime (7:00am - 1:00pm)
Our client is a specialist, reliable and reputable Commercial Vehicle Company based in and around Heathrow. They are seeking a passionate and dedicated HGV Service Receptionist / HGV Service Advisor to expand their growing team.
This is a fantastic opportunity to work for and be part of a leading company that looks after and values its employees. There is also opportunity to progress within this role for a motivated individual.
Responsibilities:
* Answer incoming telephone calls to the site.
* Greet all visitors to the site.
* Ensure all customer bookings are consistently and accurately recorded.
* Manage customer inspection schedules – liaising with the customer and workshop and managing the daily diary.
* Keep customers informed of progress reports.
* Use a computerised Management System, and respond to emails from customers, contractors, and other sites.
* Complete invoicing and filing.
* Raise job cards and deal with bookings.
* Obtain order numbers and allocate them correctly.
Requirements:
* Experience in the motor trade industry.
* A broad understanding of vehicles, servicing, and maintenance.
* Full clean driving licence.
* Responsive and willing to learn, receive training, developing both yourself and those around you.
* Able to prioritise your own workload and support the team.
* Excellent relationship skills with both colleagues and customers alike.
* Remain calm under pressure in a fast-paced environment.
Package and Salary details:
* Competitive salary + overtime rates.
* Company pension.
* Excellent holiday allowance.
* Career development.
* Training and progression.
* Safe & friendly working environment.
If you feel you have all the required skills and experience for this position, ideally as Service Advisor / Commercial Service Advisor / HGV Service Advisor then please forward an up-to-date CV to Yiannis Tsukalas.
If this role is not quite right, do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities.
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