Overview
We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will play a crucial role in enhancing customer satisfaction by providing exceptional service and support. As a Sales Assistant, you will be responsible for assisting customers with their inquiries, promoting products, and ensuring a positive shopping experience. This position requires strong communication skills and the ability to work effectively in a fast-paced environment.
Duties
* Greet customers warmly and assist them with their shopping needs, ensuring a welcoming atmosphere.
* Effectively communicate product information and features to customers, helping them make informed purchasing decisions.
* Utilise upselling techniques to enhance the customer experience and increase sales.
* Maintain an organised sales floor, ensuring products are well-displayed and stocked.
* Handle customer inquiries via phone and in-person with excellent phone etiquette.
* Process transactions accurately using basic maths skills.
* Collaborate with team members to achieve sales targets and improve overall store performance.
* Assist in inventory management, including stock replenishment and conducting stock checks.
Skills
* Strong communication skills with the ability to engage customers effectively.
* Proficient in phone etiquette; experience handling customer calls is advantageous.
* Bilingual or multilingual capabilities, particularly in English and Spanish, are highly desirable.
* Excellent time management skills to prioritise tasks efficiently in a busy environment.
* Basic maths skills for accurate transaction processing and inventory management.
* A proactive approach to selling, with an aptitude for upselling products to enhance customer satisfaction.
* Previous retail or sales experience is beneficial but not essential; a willingness to learn is key.
Job Types: Part-time, Freelance, Zero hours contract, Volunteer
Pay: £40.00-£50.00 per day
Expected hours: 10 – 16 per week
Additional pay:
* Tips
Benefits:
* Employee discount
* Store discount
Schedule:
* Day shift
Ability to commute/relocate:
* Sittingbourne ME10 2HJ: reliably commute or plan to relocate before starting work (preferred)
Education:
* GCSE or equivalent (preferred)
Language:
* English (preferred)
Location:
* Sittingbourne ME10 2HJ (preferred)
Work Location: In person
Reference ID: TSLSA02
Expected start date: 22/11/2024
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