Operations Executive - Required for this luxury DMC based in the Shrewsbury/Telford area. Office based, salary around 27k plus bonus and benefits. Ideally, travel industry experience but they are open.
Operations Executive Duties:
1. Managing the clients' booking once payment has been taken by the sales team
2. Confirming accommodation, tour guides, transportation, attractions, restaurants, and experiences
3. With great accuracy inputting travel details
4. Providing end-to-end client support, before, during, and after the trip
5. Negotiate favourable terms with the company's partners
6. Handling customer complaints and crisis situations
Operations Executive Skills Required:
1. Ideally, you will have worked in the travel industry, be it in reservations, operations, administration, etc.
2. Passion for the UK
3. Attention to detail
4. Strong negotiating skills
5. Very strong customer service skills
Additional Information:
1. Office based role, Monday to Friday, after probation the option to work 1 day a week from home
2. 22 days holidays plus bank holidays, bonus scheme, pension, and discounted holidays
If you are interested in the above role, please apply online or send your CV to duncan@candm.co.uk quoting DT59464.
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