Summary: Housing Managers x 2
We are looking for a Head of Business Improvement.
With a new vision that will bring new energy to our work, this is an incredibly exciting time for Grŵp Cynefin. The creation of a new Head of Business Improvement role, to work as part of the wider Leadership Team, is central to the group’s culture and vision for the future.
About us:
Grŵp Cynefin has been providing quality, safe and affordable housing over the six counties of north Wales and north Powys to over 8,000 people since 2014.
We work hard to provide excellent housing and services, to contribute to the development of sustainable communities and to protect and promote the Welsh language with pride.
We want to maximise the health and wellbeing of our communities, create life-changing opportunities and shape places that ensure a sustainable future.
Job Role:
The successful candidate will lead the way in a diverse and exciting role. They will:
* support organisational transformation across the group
* support staff growth and development
* improve the customer experience by developing their ability to influence all levels
* provide excellent customer service
* strengthen our positive profile at regional and national level
The Head of Business Improvement will work with senior management to set the direction for change and transformation of the organisation. The job holder will ensure we achieve our vision to be a modern, agile and professional organisation – both digital and data enabled.
The job holder will have the skills and ability to act quickly, meet challenges, and work to the highest standards. You will also be responsible for leading change programmes across the group by including digital transformation, establishing a new performance framework and other projects of strategic importance.
You will ensure that we are committed to providing the highest quality service to all our tenants and service users. You will ensure that all services under your leadership remain up-to-date in thinking and action and that our tenant’s voice is heard at all levels of the organisation.
You will work effectively and corporately with the Chief Executive, Director of Resources, Senior Leadership Team and Management Board of Grŵp Cynefin to achieve the group’s purpose, mission and strategic objectives.
If you have the qualities and passion to be instrumental in making a difference to our future, this is the job for you.
If you would like a further chat about the post, please contact Crofton Davey, HR Coordinator on 0300 111 2122.
Personal Development:
If you have professional qualifications and pay annual professional fees to your membership body, we will pay one of these each year to help you stay connected to the latest information and education from your professional body. We also want all our colleagues to enjoy the benefits of lifelong learning, so if you work with us we will invest in you in this way too!
Additional Information:
Location: Penygroes or Denbigh and Working from Home
Salary: Competitive
Agreement: Permanent
Hours: 35 hours
Closing date: 25 November 2024
Apply:
To apply, please follow the link below.
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