Job Specification:
Job Title: Site Operations Manager
Reporting to: Board of Directors.
Location: Portsmouth, United Kingdom
Salary: £(phone number removed)
Benefits: Profit Related Bonus
Job Purpose: To manage the day-to-day operations of Gunwharf Quays Residents Company Limited (GQRC) reporting directly into the GQRC Board of Directors, ensuring the smooth and efficient running of the estate while maintaining compliance with all relevant legislation, regulations, and contractual obligations. The Site Operations Manager will be the primary point of contact for residents and contractors, overseeing maintenance, financial management, and the overall well-being of the property.
Key Responsibilities:
A. Property Management:
• Daily: Respond to urgent resident requests and maintenance issues; conduct site inspections to identify immediate problems; oversee daily work of maintenance staff and contractors; review and approve emergency expenditure.
• Weekly: Meet with maintenance team to discuss progress and address issues; conduct a more thorough site inspection; review outstanding maintenance requests; prepare and submit weekly reports; attend board meetings (as scheduled).
• Monthly: Oversee the completion of scheduled maintenance tasks; review service charges and arrears; prepare monthly reports and financial statements; address ongoing maintenance issues; inspect fire safety and security systems; conduct tenant surveys (if needed).
• Re...