Office Angels are currently recruiting for an Operations Coordinator for our client based in Ascot.
Job Title: Operations Coordinator
Location: Ascot
Please note - due to the nature of this role, this is an office-based position, remote/hybrid working is not offered
About Our Client:
Our client is a leading independent property consultancy in the UK, offering agency and professional advice across Commercial, Residential, and Rural sectors. Our client provides market-leading advice and transaction support to investors, corporates, and homeowners. They are known for their partnership culture, putting their clients first, and backed by industry-leading technology and market research.
Responsibilities:
Customer Experience:
* Provide exceptional internal and external customer experience in every interaction
* Assist in answering incoming calls and registering customers on our CRM system
Sales Administration:
* Work with operations teams to provide support within agreed timeframes
* Create new property activity records, order land registry title checks, and process new instructions
* Manage client due diligence process and ensure compliance and best practice measures are adhered to
* Accurate generation of sales invoices, reconcile figures, and prepare reports for meetings
Local Marketing:
* Create marketing materials, update property listings, and ensure office compliance with guidelines
* Assist with meeting marketing deadlines and adhere to GDPR regulations
* Display knowledge of marketing, PR, and social media guidelines
HSE and Information Security:
* Ensure ISO regulations and clear desk policies are followed
* Maintain storage and archive protocols and ensure confidential files are treated correctly
Operations:
* Assist with department accounts, monitor management reporting, and maintain performance records
* Provide diary management support, coordinate viewing assistant team, and ensure data quality of office systems
* Manage office facilities, arrange works/contractors, and maintain office equipment/IT hardware
The Ideal Candidate:
* 2 years+ experience in a similar operations, administration, or secretarial role
* Proficient with Microsoft Office packages and CRM systems
* Strong attention to detail and diligent and efficient work ethic
* Experience in the property industry or real estate sector
* Knowledge of GDPR regulations and ISO standards
How to Apply:
If you are a proactive and detail-oriented individual with experience in operations and administration, and you are excited about joining a leading property consultancy, we want to hear from you! Please apply online or email your CV to morgan.lay@office-angels.com
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