Job summary We are looking for a motivated, organised and pro-active operational support administrator, on a full time basis for 37.5 hours per week, to undertake a new and exciting role at Woolpit Health Centre. The post holder will share responsibility for the creation and upkeep of clinical rota systems across the health centre and Primary Care Network (PCN). This will include the ongoing development, day-to-day administration and production of staffing rotas and appointment diaries within the clinical system, EMIS. The operational support administrator will assist the management team with timely and accurate upkeep of premises management documentation and other documentation, such as risk assessments and training records. In addition, the successful candidate will deputise for the operational support officer in providing comprehensive IT support and assistance to the multidisciplinary team, ensuring that all IT issues are resolved or escalated in a timely manner. Main duties of the job Previous administration experience. High attention to detail. Strong IT skills. Experience of working in a fast-paced environment. Organised and confident, have a friendly and approachable manner. Able to work under pressure. Ideally have previous experience in a healthcare setting. About us Based in the Suffolk village of Woolpit, the Health Centre aims to provide the type of care that we would expect for ourselves and our own families. We provide services to over 16,000 patients who live in a practice area of 75 square miles of rural West Suffolk, straddling the A14, between Thurston in the west, and Haughley in the east. We pride ourselves on the high standards of our care we are holders of the Royal College of General Practitioners Practice Accreditation Award, a quality mark held by only 19 practices in the UK. Our 7 GP partners and 5 non-partner GPs lead a multidisciplinary team of nurses, health care assistants, pharmacists and midwives all of whom are based in our purpose-built premises. Our benefits include: Attractive rates of pay with annual pay review, not agenda for change. Regular one-to-ones to aid good communication. Generous annual leave entitlement. Voluntary overtime when available. Plenty of training opportunities. Membership of the NHS contributory pension scheme. Life insurance Family benefits including an adult dependents pension and childrens pension Ill health benefits 20% employer contribution Option of NHS discount and Blue Light Card for retail/dining/holidays etc Free uniform Date posted 27 February 2025 Pay scheme Other Salary £27,000 a year Contract Permanent Working pattern Full-time Reference number 8897 Job locations Heath Rd, Woolpit, Bury Saint Edmunds Suffolk IP30 9QU Job description Job responsibilities If you would like to find out more information about this role, please see the attached job specification. Job description Job responsibilities If you would like to find out more information about this role, please see the attached job specification. Person Specification Qualifications Essential Educated to GCSE level or equivalent Experience Essential Experience of working in an administration role Experience of establishing effective office administrative systems Experience of working in a health care setting Excellent communication skills (written and oral) Excellent IT skills In-depth knowledge of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policies and procedures EMIS user skills Person Specification Qualifications Essential Educated to GCSE level or equivalent Experience Essential Experience of working in an administration role Experience of establishing effective office administrative systems Experience of working in a health care setting Excellent communication skills (written and oral) Excellent IT skills In-depth knowledge of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policies and procedures EMIS user skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Care Careers Address Heath Rd, Woolpit, Bury Saint Edmunds Suffolk IP30 9QU Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)