Housekeeping Team Member - The Mercure Paignton JOIN US We may be new, but our hotels the ibis Styles and Mercure Paignton are already building a reputation for our exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. Our employees work across both hotels, the ibis Styles and Mercure Paignton creating a welcoming team culture. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's holiday for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year 20 years old and under 10.92 - 21 years old and over 11.44 per hour And much much more A DAY IN THE LIFE OF A HOUSEKEEPER AT OUR HOTEL What you'll be doing Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to. Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready. Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting. Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need. Report any maintenance issues or missing items promptly to keep rooms in top shape. Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members. Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable. Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience. This is a Zero hour contract, your hours will vary depending on the occupancy levels of the hotels. WHAT WE NEED FROM YOU A keen eye for detail and a commitment to high cleanliness standards. A positive, can-do attitude, with a passion for creating a welcoming environment. Strong communication skills to coordinate with other team members and respond to guest needs. The ability to work efficiently, staying organised and focused during busy shifts. A team player who's flexible and willing to help wherever needed to keep things running smoothly. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .