About the Firm
Brown&Co was formed in 1993 following a management buyout from Royal Life Estates. Since then the firm has grown substantially and today we are a leading provider of agency, professional and consultancy services across the whole range of rural, commercial and residential property, agriculture and the environment.
From an increasing network of offices throughout East Anglia, the Midlands and the Yorkshire and Humber region, as well as overseas, we combine a high level of specialist technical expertise with experience and local knowledge.
The firm has a real commitment to build strong, proactive, and long-term relationships with both corporate and private clients, for whom we always strive to deliver the best results and total satisfaction.
Our well trained and enthusiastic staff are encouraged by the partners to play an active part in the firm's future development and success.
Overview of Role
We are recruiting for a full time Client Accounting / Property Accounting Manager to lead our Client accounts team based in our Norwich office. The role of Client Accounting / Property Accounting Manager is to ensure the effective financial management of client property portfolios and align processes across the department. The successful candidate is required to understand Qube software as well as good working knowledge of rules and regulations of service charges and HMRC VAT returns/reporting.
Key Responsibilities
* Understanding and keeping up to date with rules and regulations of service charges
* Liaising with Accountants and property managers to ensure compliance with RICS guidelines
* Liaising with Partners and senior staff prior to the take on of new accounts/properties
* Relationship building and management of Partners expectations involving visits to other offices
* Annual/ Quarterly overseas tax reports
* Maintain departments metrics/KPI’s
* Unsettled receipts after clients
* Arrears chasing
* New client/tenant set ups
* Transfer accounts
* Stand-alone bank reconciliations
* First point of contact for staff and client complaints
* Arrange and conduct training for new members or staff
* Understanding of team responsibilities to cover during periods of annual leave/absence.
Other Responsibilities:
Financial Management and Control
* Ensure the accuracy and timeliness of financial reporting for client property portfolios, including budgeting, forecasting, reconciliations, and variance analysis
* Ensure adherence to best practices in cash flow management, balance sheet control, and budget compliance
Client and Stakeholder Engagement
* Build and maintain strong relationships with key stakeholders, including clients, surveyors, and internal departments
* Act as a point of contact for client finance teams, providing regular updates and resolving any financial queries
System and Process Improvement
* Standardise workflows and procedures across the team to ensure consistent service delivery and compliance
Requirements
* Previous experience with Qube software
* Strong leadership and project management skills, with the ability to lead process any system changes
* Advanced proficiency in Excel and other Microsoft Office applications
* Familiarity with property accounting practices and financial regulations
* Dynamic leader with a proactive approach to problem-solving and team management
* Strong analytical and decision-making skills, with a focus on delivering results
* Ability to work under pressure and manage multiple competing priorities
* 5+ years' experience in a property or client accounting role, and 2+ years in a supervisory or management role is essential
* Proven experience in managing teams through change and system implementation
* Accounting qualification is preferred
* Experience in real estate or property management is essential
Our Benefits
* 25 days holiday increasing to 28 after 3 years of service.
* Life Assurance of 4x your basic salary
* Private Medical Cover (After passed probationary period)
* Travel Insurance (After passed probationary period)
* Recommend-A-Friend Scheme
* Salary Sacrifice Pension Scheme
* Enhanced Maternity and Paternity benefits
* Enhanced carers leave
* Employee Assistance Programme
* Holiday Buy Back Scheme
* Long Service Awards
Working hours are Monday - Friday 9.00 - 5.30pm with 1 hour for lunch.
Job Types: Full-time, Permanent
Pay: Up to £42,000.00 per year
Schedule:
* Monday to Friday
Work Location: In person
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