To manage and maintain the Warehouse Management System (WMS) at CASOne and Kiltimagh, this role includes the implementation, management, and maintenance of the WMS system in other CMS locations, including subsidiary businesses. This role will lead the implementation of WMS improvements in line with business requirements, engaging with internal and external stakeholders to ensure successful project implementation (from testing through to full implementation). The role will also support the development of the system to meet new business requirements, as well as support analysis, development, and testing in all areas of WMS technology. You will ensure the use of appropriate processes, methods, and standards for alignment with the company’s SAP system.
This role provides the opportunity to build on existing skills, gain sought-after technical skills, obtain funded qualifications, and offers an exciting career path with plenty of future opportunities.
Role Responsibilities
* Utilise specialist knowledge of the company WMS, and be the key contact for day-to-day system maintenance, SAP alignment, and troubleshooting.
* Provide BAU first line operational support to the Operations teams across all CMS locations and subsidiaries for day-to-day and advanced WMS-related site requests.
* Lead the implementation, management, and maintenance of the WMS system in other CMS locations, including subsidiary businesses.
* Conduct routine WMS maintenance.
* Work closely with the WMS provider to develop methods for reducing external consultation costs for future maintenance and system developments.
* Lead the overall implementation, execution, control, completion, and financial reporting of specific projects, ensuring consistency with project management objectives, company strategy, commitments, and goals.
* Support the creation of project plans and communicate them to key leadership stakeholders.
* Work towards process standardisation with unique system knowledge and act as the business gatekeeper for change requests and customisations.
* Support business continuity (knowledge, backup, SIT and UAT testing, system updates, and communications).
* Undertake system testing and manage SIT and UAT to achieve an agreed end product.
* Support defining the fit-gap analysis between the WMS solution and the existing company operational landscape.
* Promote full realisation of WMS benefits to drive productivity across all sites.
* Support the process of turning agreed requirements into WMS and integration configuration, including physically configuring and loading static and dynamic data to create test and live instances.
* Manage and undertake training and operational preparation, followed by a cut-over to the live solution.
* Actively support the Operations teams during Go-live and transition support before handing over to the management team.
Additional Responsibilities
Health and Safety
* Comply with Health, Safety, and Environmental Policies.
* Drive a culture of safety and welfare, upgrading existing processes to ensure the health and safety of employees.
* Ensure safety is paramount at all times for all colleagues and visitors entering the warehouse.
* Maintain confidentiality on all matters relating to the company, people, and operations.
Skills & Personal Attributes
* Strong planning and project management skills with the ability to handle multiple projects through to completion while managing competing priorities.
* Understanding of Inbound, Outbound, and Reverse Logistics is essential.
* Understanding of warehouse operations (goods receiving, pick, pack & despatch).
* Previous experience with programming languages commonly used within modern warehouse management systems is highly desirable.
* Strong IT systems knowledge including Microsoft Office, WMS, and SAP systems.
* Passion for warehouse management systems and operations.
* Strong analytical skills to analyse and manipulate data and provide meaningful information.
* Strong critical thinking, decision making, and problem-solving skills.
* Excellent verbal and written communication skills (fluency in English required) with the ability to form, develop, and maintain positive relationships with key internal and external stakeholders.
* Hands-on approach with a strong growth mindset.
* Motivated to learn – gaining and sharing knowledge.
* Highly motivated and proactive, with a can-do attitude.
* Resilient with the ability to handle conflicting work demands – able to multi-task and communicate effectively.
* Able to question and challenge the status quo and achieve win-win outcomes.
* Demonstrate impact and influencing skills to affect positive outcomes across all levels of the business and externally.
* Able to uncover obstacles, influence, and embrace change.
* Able to handle and resolve conflict situations achieving positive outcomes and minimising risk to the business.
Key Traits
CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation, and neuro-diversity.
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