Inspire Resourcing are recruiting for a fantasticclient in the Mansfield area who are looking to expand their team with a Sales/Customer Service Advisor. This is a fantastic opportunity for a Sales/Customer Service Advisor to join a established team & would suit an individual with previous Sales or Customer Service experience Key Responsibilities: Answering the telephone to customers and dealing with their enquiries and questions Dealing with customer returns and refunds, feeding back complaints to Line Manager Ensuring urgent orders are dispatched on time Coming up with ideas to improve sales in a proactive manner Increasing sales and monitoring those sales on a weekly basis Serving customers over the Counter Answering queries and questions Ensuing priorities are dealt with in the required order and being flexible when they change Improving customer experience and satisfaction whenever possible Display a confident telephone manner Requirements & Qualifications Must be willing to work one in two Saturdays on overtime Confident face-to-face with customers Confident over the phone You will be confident in your knowledge and ability to upsell products and services. Be positive, with a can do attitude Job Type: Full-time Pay: £27,750.00-£30,750.00 per year