Job Description
About Us:
The Anglotech Group is a leading provider of cutting-edge document and print solutions, offering exceptional service and innovative technologies. As part of our continued growth, we are seeking a skilled and experienced Field Service Engineer to join our dynamic team.
Role Overview:
As a Field Service Engineer, you will play a key role in ensuring the smooth operation and maintenance of our clients' print solutions. This position requires a motivated individual with a strong technical background in servicing and repairing multi-functional devices (MFDs) and other print-related equipment. Experience with IT and telecoms solutions would be a distinct advantage.
Key Responsibilities:
* Diagnose, service, and repair a wide range of office equipment, including multi-functional devices from brands such as
* Develop, Epson, Lexmark, Toshiba and Kyocera.
* Provide on-site technical support and maintenance to clients across Essex and surrounding areas.
* Deliver excellent customer service, ensuring client satisfaction with every interaction.
* Perform installations, software upgrades, and network configurations as required.
* Maintain accurate service records and documentation.
* Collaborate with the sales and support teams to ensure seamless service delivery.
About You:
* Proven experience working with brands such as Develop, Epson, Lexmark, Toshiba and Kyocera.
* Strong technical knowledge of multi-functional devices and related software solutions.
* Experience or knowledge of IT and telecoms solutions is a bonus.
* Excellent problem-solving skills and attention to detail.
* Ability to work independently and manage your schedule effectively.
* Willingness to travel as part of the role.
* A valid UK driving license.
Why Join Us?
* Be part of a forward-thinking company with a reputation for excellence.
* Work in a supportive and collaborative environment.
* Opportunities for ongoing training and career development.
If you have the skills, experience, and passion to excel in this role, we would love to hear from you.
Please note: Salary will be discussed during the interview process.
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