First Class & Business Travel Operations Manager - London - £60-80k commission. One of the UK’s leading business travel companies specialising in First & Business Class Travel currently requires an Operations/Sales Manager to lead a team of First & Business Class consultants. This is a hands-on role so experience of booking worldwide fares using a major GDS is essential. This would be a great opportunity for an experienced Business Travel Operations Manager or a section supervisor or possibly a strong Team Leader looking for their next challenge ensuring the smooth and efficient running of the team. As a First Class & Business Travel Operations/Sales Manager you will undertake an array of tasks & responsibilities: Staff Management (Performance, Training, Absence and Appraisals) Client management, account management, business development, Driving operational service, quality, and efficiencies Policy adherence Managing client feedback in a calm and professional manner Maintaining a positive client and supplier relationship Agent training Business Travel Operations/Sales Manager Skill & Experience requires: Experience of demanding business travel accounts or high-pressure leisure sales People management skills Excellent leadership and motivational skills Effective organisational and time management skills Galileo, Amadeus or Sabre