Title: Business Support & Finance Administrator Reports to: Commercial & Business Support Manager / Finance manager Expected Hours: 24 - 36 (to suit candidates needs) Pay : £12.50 per hour Purpose The Business Support & Finance Administrator is responsible for delivering high-quality, efficient, and accurate support to the HTSL Calibration Laboratory in Deeside, ensuring strict adherence to HTSL procedures and policies Key Duties & Responsibilities · Process and manage customer sales orders accurately and efficiently. · Prepare and submit purchase orders to ensure timely procurement. · Oversee purchase ledger and sales ledger tasks to maintain accurate financial records. · Conduct credit checks for new suppliers and customers to assess risk and ensure compliance. · Manage the returns process for equipment sent to manufacturers for repair, providing regular updates to customers. · Maintain professional communication with customers, suppliers, and internal staff at all levels. · Perform general tasks as directed by the Commercial & Business Support Manager and/or Finance Manager. · Proactively follow up with suppliers and subcontractors to expedite outstanding parts and services. Requirements Key Skills & Competencies · Ability to demonstrate accuracy and organisational skills in all work activities. · Proficient in using SAGE or similar financial management systems. · Strong attention to detail, especially in completing analytical tasks. · Exceptional communication and interpersonal abilities. · Highly organized with effective time management skills. · Self-motivated, able to prioritize workload and consistently meet deadlines. · Capable of working independently with minimal supervision. · Strong commitment to delivering exceptional customer service. · Advanced proficiency in MS Office, particularly in Access, Word, and Excel. · Familiarity with working within a Calibration and/or Servicing Industry is desirable. Qualifications & Experience · Minimum of 3 years’ experience of working within an Office Environment · Minimum NVQ Business Administration Level 2 (or similar) · UK driving license. Benefits Company pension Flexitime Sick pay