Are you passionate about improving outcomes for children and young people?
Are you looking for an exciting opportunity to be part of a leadership team that is the front door to several children and young people’s services?
Do you have the knowledge and skills to help shape our services that work with children and young people?
Then this could be the perfect role for you!
We are seeking a highly motivated Professional and Data Lead to work within Just One Number (JON), the Single point of Access for Norfolk and Waveney Children and Young Peoples health services.
The successful applicant will bring passion, enthusiasm, shared vision and innovation with a clear focus on delivering a high quality, efficient and effective service.
You will also have knowledge and understanding of data and how this can shape services to enable the right response at the right time.
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
1. In conjunction with the Just One Number (JON) and Healthy Child Service (HCS) Clinical Leads develop and maintain pathways, procedures and protocols regarding care coordination within JON and the clinical and non-clinical triage of calls, video calls, referrals, emails, texts and other ways service users access the service.
2. To offer leadership for future innovation and growth of JON in conjunction with the digital service offer, Healthy Child Service, speech and language therapy service and mental health advice, support & access service in addition to future services/expansion.
3. Participating in trust wide projects and workstreams.
4. To provide clinical leadership and professional support including sharing of expert knowledge to staff and team members to improve clinical outcomes for CYP Families across Norfolk and Waveney.
5. To work with the HCS Clinical Lead and deputies to lead and embed HCS clinical pathways within JON.
6. To work alongside the JON Clinical Lead to ensure quality standards are maintained, deputising where required in data lead in meeting.
7. To work with the HCS clinical team and professional lead team to deliver clinical programmes such as the flu vaccination role out and promote public health messaging n the service.
8. To support with the planning and provide preceptorship to all new team members and newly qualified practitioners to ensure they are clinically competent in conjunction with the professional leadership team.
9. To ensure JON remains a positive learning environment for pre and post registration students.
10. Identify and address performance management issues in relation to practice and escalate issues to the appropriate line manager as part of the HCS professional review process.
11. To work with HCS system 1 lead and clinical systems to review & develop templates for SystmOne to ensure robust data collection and translation of this.
12. To ensure robust data reporting for all services within JON.
13. To work with and review multiple clinical systems and feedback to the leads for the services within JON, eg POWER BI and ERS.
14. To actively participate and support the development and delivery of training as part of the professional lead team.
15. To assist the JON and HCS Clinical Leads in the audit programme and evaluate service delivery in order to assess the quality of care delivered within JON.
16. Ensure appropriate action is taken when clinical risks are identified by self or a team member and that the escalation process is followed appropriately, this will include review of Datix and follow up on any actions identified.
17. To attend all leadership meetings and cascade information to teams.
18. To participate in service development, new initiatives informed by national and local priorities.
This advert closes on Wednesday 12 Feb 2025
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