Development Coach - £25,000 - £28,000 per annum The National Logistics Academy is part of Mantra Learning Ltd. We are UK’s leading Logistics learning and development organisation, with 56 years of industry recognition. We provide support and development to help people and change lives and work with some of the biggest brands in the country, including Aldi, Travis Perkins, Dixons Carphone Warehouse, and Eddie Stobart. Under our brands “The National Logistics Academy, Job Gym & Mantra Learning’’ we work with over 600 Apprentices, support over 3500 people get back to work and improve their life chances and mental health, as well as training over 1000 people to become HGV drivers each year. We have an exciting opportunity for a Development Coach to join our expanding team and support our apprentices through their learning journey, helping them to achieve their goals and enable life changing career progression. This position is a full-time role, working 37.5 hours per week. The Role As a Development Coach, your primary focus will be to facilitate learner progression by delivering and coordinating high-quality training and assessment. You will manage and motivate both apprentice learners and their employer-based mentors, ensuring that apprentices acquire the skills, knowledge and behaviours necessary to excel in their roles and build successful careers. Your duties will include but will not be limited to: Collaborate with employer-based mentors to establish clear goals and objectives, ensuring apprentices make consistent progress in their learning programs and enhance performance in their job roles. Inspire and motivate apprentices to pursue and develop successful careers within the logistics industry. Deliver high-quality, engaging, and innovative teaching and coaching sessions, either virtually via Teams or on-site at employer premises. Ensure apprentices are fully engaged in their learning journey, receiving regular contact, assessments, and reviews aligned with the scheme of work and ESFA requirements. Equip learners with the knowledge and skills required to achieve outstanding outcomes in their apprenticeship programs. Ensure all training components are delivered in compliance with End Point Assessment and awarding organization standards. Maintain accurate and up-to-date records of learner progress within the organization’s systems. Provide regular work scrutiny to reinforce apprentices’ understanding and support their development. Actively contribute to continuous improvement within your department and team, fostering a culture of excellence. Essential Skills/Knowledge Strong digital, spoken and written communication skills, with an ability to communicate at all levels Excellent relationship building skills Excellent customer service skills Enthusiastic and can inspire others Ability to interact and confidently engage people using virtual/digital platforms e.g., Teams Benefits ·Hybrid working with travel to Middleton, Greater Manchester as required (after completion of training period) 23 days holidays pro rata plus bank holiday Free eyecare vouchers Pension scheme Onsite café Discretionary profit related bonus scheme Subsidised team social events – regular gatherings, including summer and Christmas parties Cycle to work scheme Health & wellbeing initiatives Net zero initiatives Access to affordable health care plan 247 Employee assistant programme Funded training and development opportunities Free fruit, bread and hot refreshments Mantra Learning Ltd is an equal opportunity employer and we welcome applications regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex and sexual orientation. This organisation is committed to safeguarding and promotes the welfare of all learners and expects all staff to share this commitment. We also prioritise the safeguarding and welfare of all staff. The successful applicant will be required to agree to all necessary checks such as providing sufficient employment references and providing proof of the right to work in the UK. A Disclosure and Barring Service check will be carried out for all successful applicants. If this is the role you’re looking for please apply today