Support Technician required to join a GIS intelligence Customer Success team.
As the first point of contact for clients, you will help them navigate our products, provide technical support, and ensure they get the most out of our data.
You will work with the team to generate bespoke data and assist with troubleshooting any technical inquiries.
Skills
1. Degree in GIS, Geography, or a related field.
2. Proficiency in Python.
3. Experience with GIS technologies, ideally QGIS.
Role
1. Address customer inquiries and provide timely solutions.
2. Generate bespoke data and maps for clients.
3. Update CRM system.
4. Gather customer feedback to improve services.
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