Summary
We're seeking individuals who are driven, open-minded, and hungry for success and in return we will offer a highly competitive salary plus bonus, outstanding training and support and the chance to become a member of one of the countries leading business services organisations.
Wage
£30,000 a year
£30,000 plus bonus (likely bonus around £5,000 a year whilst on the apprenticeship course).
Training course
Sales executive (level 4)
Hours
Monday to Friday, 9.00am to 5.00pm.
40 hours a week
Start date
Thursday 1 May 2025
Duration
1 year 4 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Identify and generate new business opportunities for commercial relocations
* Build and maintain a robust pipeline of potential clients through outreach, networking, and referrals
* Prepare proposals, quotations, and tender responses for prospective clients
* Support senior account managers in managing key client relationships
* Coordinate with clients to understand their needs and provide exceptional customer service
* Occasionally assist internal teams and external contractors to ensure seamless execution of relocation projects
* Develop a deep understanding of the commercial relocation industry and effective sales strategies
* Occasional travel required across sites within London and the South East of England
Where you’ll work
2 Oriental Road
London
E16 2BZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
CAMBRIDGE PROFESSIONAL ACADEMY LIMITED
Your training course
Sales executive (level 4)
Equal to higher national certificate (HNC)
Course contents
* Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
* Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
* Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
* Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
* Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
* Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
* Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
* Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
* Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
* Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
* Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Your training plan
* Training will take place at our location in Silvertown, London.
* You will be supported by your Line Manager as well as centralised Business Support function at Restore.
* In conjunction with our training provider, you will receive comprehensive development in all aspects of Sales at Restore Harrow Green.
More training information
Our Training Partner for this Apprenticeship is Cambridge Professional Academy. They will provide you with a personal Mentor and a comprehensive and structured programme that is specifically personalised for your role and previous experience.
This will typically last for around 16 months.
The programme is delivered via blended learning, with regular check-in's and review with your Mentor to ensure you stay on track get the most from the programme.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience
* Sales skills