Contents Location About the job Benefits Things you need to know Apply and further information Location This position is based at MOJ Redfern, M4 4AH, NMS Diadem House, Preston, PR2 2YB, NMS Liverpool Film Studios, L5 9YJ, NPS JUPITER HOUSE CHESTER, CH1 4QS About the job Job summary Please refer to Job Description Job description Job Summary: Change Officer at HMPPS (HM Prison & Probation Service) The Change Officer role is an integral role within both Area and National Change Delivery teams which work across Prison and Probation. Change Officers are expected to work directly to either Area Change Managers, or in the case of the National Directorates, to the National Head of Change delivery. This role is pivotal in overseeing, and in the delivery of, both local and nationally identified change initiatives. Change Officers will work across a number of prisons or probation establishments and may be identified as the lead (main point of contact) for a specific prison establishment or geographical area. Change Officers will be expected to use digital systems and tools (such as Gateway Management System, GMS, and Project for the Web, PftW) to appropriately tier, record and track change management activity and identify progress against articulated success metrics. Key Responsibilities: Team Role: Work collaboratively with colleagues to deliver change and provide oversight of change projects they are actively supporting or leading on. They will engage in quality assurance and peer review of projects. Seek opportunities for professional development where appropriate. Uphold civil service values and model principles of equality, diversity, inclusion, and belonging across the team. Stakeholder Engagement: Building and maintaining effective working relationships with regional, or national, change agent stakeholders across prisons and probations. This may include colleagues from within the Change Directorate but will also include staff such as Business Managers, Heads of Business Assurance etc. Support the development and execution of effective communication strategies for the change projects as required. Attending and presenting at local/group/regional/ national meetings, including governance boards and stakeholder groups as required. Compliance: Ensuring compliance with the Gateway Management System (GMS) is a critical aspect of the role. The Change Officer will uphold the professional standards of their team by working in according to national expectations as defined in our service level agreement and protocols for GMS and PftW. They will ensure accuracy and completeness of project records and actions and monitor compliance with relevant policies and procedures. Change Management Excellence: The Change Officer will apply the best practices in change management to all projects. They will manage projects, ensuring successful delivery and alignment with organizational goals. Leading task and finish groups, project meetings, and focus groups to drive project success. Performance Monitoring and Reporting: The Change Officer understand and contribute to the collation of monthly reporting within Prison Groups and Probation Regions. This will include being able to interpret data and articulate its meaning at establishment / regional if required. They will be responsible for providing regular project updates to line managers, to demonstrate continuous improvement with PftW and GMS systems are accurate and up to date. Track the impact of changes based on performance data, they will identify and resolve barriers or escalate issues where milestones are missed, or progress is not being made Risk Management: Proactively identify risks, decisions, and opportunities, and develop mitigation strategies, making escalations to line managers as appropriate. Maintain and update risk registers for change activity, ensuring all potential risks are documented and addressed. Continuous Improvement: Apply continuous improvement and lean methodologies to identify system improvements and enhance project delivery. To actively seek ways to improve knowledge of operational change and its potential impacts and share insights with the team. Technical Requirements: NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience) Microsoft: Word, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes) We have included a 20min recording of background to team and role expectations which may be useful to view: Change Delivery Recruitment Briefing 20241217_100414-Meeting Recording.mp4 If you require further information regarding this role or would like access to view this link, please contact Chris.Leejustice.gov.uk. Person specification Please refer to Job Description Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Delivering at Pace Making Effective Decisions Managing a Quality Service Working Together Benefits Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Annual Leave Public Holidays Season Ticket Advance For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : SSCL Recruitment Enquiries Team Email : moj-recruitment-vetting-enquiriesresourcing.soprasteria.co.uk Telephone : 0845 241 5358 Recruitment team Email : moj-recruitment-vetting-enquiriesresourcing.soprasteria.co.uk Further information Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiriesgov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints https://jobs.justice.gov.uk/careers/JobDetail/2402?entityId2402 Apply at advertiser's site Share this page Print Email Gmail Facebook LinkedIn