Job Description
Legal Counsel (Customer & Sales) - B2C\n\nReading | Hybrid\n\nContract role\n\nThe Opportunity\n\nWe are seeking a bright and proactive Legal Counsel (Customer & Sales) to join our dynamic client. This is an exciting chance to work with a leading telecommunications company in a fast-paced and ambitious environment. Our legal team is highly valued, working as trusted advisors and business partners to support key commercial decisions.\n\nThe Role\n\nAs Legal Counsel, you will report to the Head of Legal, Customer & Sales and work closely with cross-functional teams, including financial services, marketing, intellectual property, data protection, business, and regulatory legal teams.
Your primary focus will be delivering operational legal advice to our consumer-facing business.\n\nYour responsibilities will include:\n\nSupporting go-to-market teams on new product features and services\nEnsuring seamless, compliant customer journeys across digital, retail, and contact centres\nImplementing new laws and updating customer terms & legal documents\nProviding legal guidance on indirect and affiliate partner channels\nManaging customer claims and advising on transformation programs \n\nWhat We're Looking For\n\nQualified Solicitor (UK or Commonwealth jurisdiction)\nIn-house or private practice experience, ideally in telecoms, media, or communications\nStrong knowledge of Ofcom's General Conditions & consumer law\nAgile, innovative, and solutions-focused legal mindset\nStrong communication & stakeholder management skills\nAbility to work in a fast-moving and evolving business environment \n\nThis is a fantastic opportunity to contribute to an industry-leading organisation while gaining valuable hands-on experience.\n\nProject People is acting as an Employment Business in relation to this vacancy