As one of the largest providers of luxury elderly care homes in the UK, Avery Healthcare believes that the later years of their residents' lives should be as enriching as any other. They are seeking a compassionate, enthusiastic, and dedicated individual to join their friendly, award-winning team as a receptionist.
Main duties of the job
The focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as providing a range of administrative services. Other responsibilities will include answering the telephone and responding to enquiries, completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
About us
Avery Healthcare is one of the largest providers of luxury elderly care homes in the UK. They are committed to creating meaningful lives together for their residents through exceptional care and experience. They have a growing portfolio of over 100 care homes and are establishing themselves as the preferred choice for both residents and employees.
Job responsibilities
At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues,supporting your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts.
We are nowseekingacompassionate,enthusiasticand dedicatedindividualto join ourfriendly, award-winning team asareceptionist.
ABOUT THE ROLE
Your focus asareceptionistwill be tooffer professional, high quality customer service as first point of contact within the homeas well asprovidinga range of administrative services.
Other responsibilitieswillinclude:
* Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
* Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To besuccessfulin your application, youwill live our values of caring,supportive,honest,respectfuland accountable in all that you do.
Our ideal candidatemust:
* Have excellent communication skills both verbal and written.
* Be confidentin using computers.
* Have a positive,friendly,and welcoming attitude.
* Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
As one of the largestproviders of luxury elderly care homes in the UK, we believe that the later yearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishing ourselves as the preferred choice forresidents and employees.
Please note this role will require:
* ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
* Proof of eligibility to work in the UK.
Job description
Job responsibilities
Package Description: Shift Details : 20:00-8:30
At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues,supporting your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts.
We are nowseekingacompassionate,enthusiasticand dedicatedindividualto join ourfriendly, award-winning team asareceptionist.
ABOUT THE ROLE
Your focus asareceptionistwill be tooffer professional, high quality customer service as first point of contact within the homeas well asprovidinga range of administrative services.
Other responsibilitieswillinclude:
* Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
* Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To besuccessfulin your application, youwill live our values of caring,supportive,honest,respectfuland accountable in all that you do.
Our ideal candidatemust:
* Have excellent communication skills both verbal and written.
* Be confidentin using computers.
* Have a positive,friendly,and welcoming attitude.
* Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
As one of the largestproviders of luxury elderly care homes in the UK, we believe that the later yearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishing ourselves as the preferred choice forresidents and employees.
Please note this role will require:
* ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
* Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications
* To be successful, the candidate must have excellent communication skills, both verbal and written, be confident in using computers, and have a positive, friendly, and welcoming attitude. Previous exposure to problem-solving and client complaints is also preferred.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Brentwood Arches Care Home, London Road, Brentwood, Essex
Brentwood Arches Care Home, London Road, Brentwood, Essex
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