At Brandwatch, a Cision product, we don’t just follow trends—we create them. Our people are at the heart of how we help brands around the world be seen and understood. We combine pioneering AI-driven consumer intelligence with industry-leading social media tools to empower our clients with the insights they need to make real-time, data-driven decisions.
Here, your voice matters. We foster a culture where innovation thrives, and ideas are transformed into action. Whether you’re analyzing AI-powered insights, building meaningful relationships with clients, or pushing the boundaries of what’s possible, your contributions will shape the future of social engagement.
Join us and be part of a team that’s redefining how brands connect with their audiences. Your growth is our success, and together, we’ll drive the conversations of tomorrow while creating authentic connections that matter.
Empower your impact at Brandwatch. Be seen, be understood, be you.
The Brandwatch Professional Services team is looking for a Research Analyst to join its Strategy & Insights division. As a member of this team, you will execute bespoke research projects designed to help our clients understand their brands, consumers and industries. You will also help them act on this understanding.
We are a big team of people with diverse backgrounds and varied experience. This means you'll get to learn from highly creative, supportive and curious individuals with a hunger for understanding people.
What you'll do:
* Independently and collaboratively execute research, from set up (data collection) through to creating engaging and actionable narratives from insights.
* Build a research/storytelling plan that maps to the brief, i.e. project objectives and timelines.
* Actively participate in and lead sections of client meetings about data and insights, including results delivery presentations.
* Communicate with internal stakeholders, both within and outside your direct team.
* Gather client requirements to scope small projects, with the possibility of contributing to and working towards scoping more complex ones.
* Provide research-driven recommendations that map to clients' business goals.
* Facilitate workshops to help clients use Brandwatch tools to derive insights.
* Support on and in some cases deliver technical training sessions for peers and other members of the internal team. This covers areas such as best practices on data cleaning, delivering news on new updates to our systems, or how to best leverage resources available.
* Gain an understanding of the full range of Brandwatch products and learn when and how to confidently use them.
* Stay up to date with changes in the Brandwatch tools, competitors, and research
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