Job Title:
Technical Service Co-ordinator
Description:
A highly technical role has become available for an individual with a focus on construction equipment within a global brand.
This is an excellent opportunity to join the service centre office team as a Technical Service Co-ordinator, utilising your extensive technical knowledge to ensure effective and efficient planning and processing of cases in support of the wider engineering teams.
Collaboration with the Service Delivery Manager will be key, and you will also be responsible for deputising for them in their absence.
Key Responsibilities:
* Serve as the primary point of contact for technical support issues within the Service Co-ordination team.
* Support the Service Delivery Manager in identifying training and development requirements for Engineers.
* Closure of jobs justifying costs incurred for both external and internal customers (including warranty).
* Action and quotation for additional repairs highlighted from Engineer reports or machine workshop inspections.
Location:
Based in Stirling, Scotland.
Package:
An attractive compensation package is offered, details of which can be discussed further.
Estimated Salary:
£40,000 - £60,000 per annum, depending on experience.