ABOUT THE ROLE
As the AML Operations Team Lead, you’ll play a pivotal role in driving compliance excellence while fostering a culture of growth, collaboration, and innovation within the team. This position is an opportunity to lead and develop a high-performing AML team, ensuring operational efficiency and adherence to regulatory requirements. Reporting directly to the Head of AML, you will manage day-to-day processes, optimize performance metrics, and spearhead strategic initiatives to strengthen our compliance framework.
In this role, you’ll oversee key aspects of team leadership, including mentoring team members, promoting continuous development, and cultivating a culture of integrity. Your expertise will be instrumental in implementing cutting-edge AML technologies and managing cross-departmental relationships to achieve company objectives.
With a focus on performance reporting, you will track and improve KPIs such as response rates, customer satisfaction, and team engagement. Staying at the forefront of regulatory trends, you’ll guide the team through dynamic compliance landscapes and ensure best practices are met.
If you’re passionate about AML compliance, thrive in a fast-paced environment, and have a talent for leadership and innovation, this role offers a unique chance to shape the future of AML operations in the iGaming industry.
YOU WILL BE RESPONSIBLE FOR:
1. Team Leadership and Development: Lead and mentor the AML team daily. Encourage a strong team culture of continuous learning, development, skill enhancement and career growth, as well as integrity and compliance within the team.
2. Performance Reporting: Take ownership of management and performance reporting, providing regular updates on key performance indicators (KPIs) such as response rates, customer satisfaction, efficiency indicators, and team engagement. Strive to exceed departmental KPIs wherever possible.
3. Relationship Management: Build and manage relationships with key stakeholders and departments in the organisation, as well as service providers, to achieve collective goals and compliantly deliver on strategic projects and initiatives.
4. Process Management: Oversee the daily operations of the AML team, ensuring that all processes are well-organized, efficient, and compliant with relevant regulations. Continuously seek opportunities for improvement to enhance the team's effectiveness.
5. Operational Roadmap: Collaborate closely with the Head of AML to build and deliver a strategic operational AML roadmap and oversee the successful implementation of other projects.
6. Incident Management and Guidance: Respond promptly to urgent AML-related incidents or escalations, offering guidance and resolutions to the team.
7. Regulatory and Best Practice Awareness: Stay updated with evolving AML regulations and industry best practices to ensure the team's compliance knowledge is current.
8. Legal Collaboration: Collaborate with the company's legal team to address any AML-related legal matters or investigations.
9. Technology Implementation: Help develop and implement new AML technologies and tools to enhance efficiency and effectiveness.
10. Budget Planning and Resource Allocation: Provide input into budget planning for the AML department, ensuring resource allocation aligns with strategic priorities.
Reports to the Head of AML.
OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:
1. Two years of previous leadership experience is a must, as is the ability to guide and mentor AML teams effectively.
2. A minimum of 1 year experience in AML, alongside an understanding of relevant AML laws, gaming regulations, and compliance obligations.
3. Being flexible in a dynamic regulatory environment and adapting to AML procedures and best practices changes.
4. Skills in balancing AML compliance with maintaining a positive customer experience!
5. Upholding high ethical standards in handling sensitive AML information and maintaining confidentiality.
6. Employing logical and objective reasoning to assess ML risks and make informed decisions.
7. Being proactive in staying updated with AML trends, industry best practices, and emerging threats.
8. Great time management, attention to detail, communication and organisational skills.
9. Familiarity with AML software, JIRA, Tabluea, and Zendesk.
Essential Skills:
1. Attention to detail.
2. Strong communication skills and an ability to provide accurate and relevant information to stakeholders.
3. A creative mindset with the ability to think outside the box and propose innovative ideas and see those ideas through to completion.
4. Capable of collaborating with other departments to resolve complex queries and grow internal relationships.
5. Ability to meet deadlines on a day-to-day basis.
6. Ability to work well with others and be an ambitious team player.
7. Good knowledge of Microsoft Office and Google Apps.
WHO WE ARE
At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 1800 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 16 offices worldwide.
BENEFITS
1. Hybrid work policy.
2. 4 weeks of Workation (T&C apply).
3. 28 days paid leave + public/bank holidays in England.
4. Matched pension contributions up to 6%.
5. BUPA healthcare which covers pre-existing conditions plus a cash-back plan to support with dental, optical & other treatments.
6. 250 GBP wellness contribution annually (T&C apply).
7. Free onsite parking and complimentary snacks and drinks. We also serve breakfast on Mondays and lunch on Fridays.
8. Team and office social events throughout the year, which also include a quarterly team budget.
9. Enhanced parental leave.
JOIN US!
In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!
Would you be a good fit for the Leo Pride - give us a roar!
As our company working language is English, we’d like to see your CV in English, please.
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