We are delighted to be working with an established IT support company based in Salisbury, providing top-tier services to businesses across the region. We’re looking for a skilled Technical Support Engineer with Sophos firewall experience to join their friendly, growing team. What you’ll do: Provide remote and on-site IT support to local business clients Configure and troubleshoot Sophos firewalls Support Windows servers, Office 365, networking, and general IT infrastructure Work independently across multiple client sites What we’re looking for: Strong Sophos firewall experience (required) 3 years in IT support or field engineering Excellent troubleshooting and customer service skills Full UK driving license and own vehicle Nice to have: Sophos certifications Experience with cloud platforms (Azure, Google Workspace) We offer: Competitive pay Laptop, phone, and mileage reimbursement Training and development Supportive, down-to-earth team