Monitor and review patient care and/or treatment progress using the ED patient system in line with Trust and local policies. Identify the next steps in the patient care pathway in line with clinical need (peer review). Monitor patients on their pathway and proactively find resolutions to improve the speed of treatment by working directly with clinicians and managers. Ensure the timely and efficient transfer of patients and information between trusts/other organisations involved in the patient pathway, adhering to agreed communication pathways and protocols. Update on all enquiries regarding patients care and/or treatment on a pathway from external Trusts and General Practitioners in a timely manner. Develop an understanding of the milestones of the allocated pathway for patients within a designated group. Ensure that all health records are appropriately tracked and securely stored whilst in the department according to Health Records Policy. Attend relevant meetings and complete actions regarding the care of patients within the designated pathway. Ensure clinical practice is evidence based or peer reviewed best practice The post holder will have regular contact with a wide range of clinical and managerial staff, administrative and clerical support staff at many levels and patients, relatives and external agencies. The post holder may be required to undertake additional or alternative administrative and managerial duties and responsibilities commensurate with the level of the post, to support the smooth running of the department. Undertake any training as required to complete the tasks associated with the job role. Improving quality and developing practice Undertake any administrative tasks commensurate with the grade required to support the delivery of high-quality patient care. Actively participate in department development as appropriate and participate in departmental meetings Undertake any other duties commensurate with the grade, required to ensure the smooth and efficient running of the department. Review and support development and implementation of Standard Operating Procedures. Review and support development and implementation of internal targets. Responsible for collecting and updating patient information on the relevant databases in line with local policy, to ensure efficient pathway progress. This includes maintaining the accuracy of data at all times. Working with the Team to analyse target breaches and report issues to management. Participate in national audits and collect data as required in relevant meetings, allowing the Trust to identify and improve treatment in patient cohorts. Identify and suggest improvements that can be made to the patient care pathway and/or the patient pathway tracking process. Plan and organise multi-disciplinary team meeting