Purpose of the Role
The CCTV Control Room Officer works as part of the Control Room team and undertakes day to day monitoring and delivery of security services within the Control Room, supporting the security operation at the centre.
The CCTV Control Room Officer will ensure exemplary standards of security and customer service are provided to the client and visitors to the site at all times.
The role is the public face of the security team and you should act with professionalism at all times, a can do attitude is essential in this highly influential role.
Key Responsibilities
1. Be part of a Security team working on set rota.
2. Ensuring compliance with all internal procedures, site processes and external bodies including enforcement agencies and auditory bodies
3. Ensure a timely response to all security issues and events
4. Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest levels.
5. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
6. Ensuring all incidents are managed in accordance with site policies and procedures.
7. Liaising with the Security Operations Coordinator proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times.
8. To deal efficiently and effectively with emergencies including fire and bom...