Successful Food Manufacturer now looking to recruit QA SUPERVISOR PERMANENT POSITION WORKING 4 ON 4 OFF DAYS 6am-6pm ROLE Reporting into the QA Manager key responsibilities will be as follows: Responsible to escalate CCP's, OPRP's, and QCP breaches. Responsible to monitor the performance of CCP's, OPRP's, and QCP (Safety & Quality KPI's). Where required, carry out investigations when CCP’s fail. Support the site management team on all validation and verification activities (i.e. CCP, OPRP, QCP). Maintain and implement Factory related risk assessment (i.e. Swab, water, FB, etc.). Work collaborative with Compliance Co-ordinator to update Risk assessments and schedules when required. Support QA Manager when hosting external audits or visits. Deputise for QA Manager during external audits and visits. Maintain departmental KPI’s and address factory performance through positive challenge at daily management meetings. Escalate poor performance to Technical Manager Regularly attend taste panel. Ensure samples are available. Gather the information required to allow a thorough investigation and root cause analysis to be carried out following the identification of food safety, legality and/or quality issues i.e. product contamination, hygiene issue, process control, audit non-conformances and breach of critical control points and operational prerequisite. Ensure the correct documents are issued, implemented, and completed within the site and kept up to date with any amendments being issued in a timely manner. Ensure schedules i.e. environmental swabbing and testing, calibration, raw material testing are carried out as per stated frequency. Implement corrective actions, as required. Support the investigation of any complaints using RCA to prevent a recurrence. Escalating to the Technical Manager or designated deputy, any serious breach that could potentially lead to a recall or withdrawal. Support with any findings. Working with other site management team members drive and enforce food safety culture initiatives. Presence and support any NPD trials, Pre-Pros, ensuring any technical actions are raised and completed. Participation in completing the internal audits against the internal audit schedule. Own the Factory internal auditing process, including Risk assessment, schedule, training, completion rate, non-conformance close out. Report Findings to QA Manager. Verify and confirm the end-to-end traceability process including the factory start up checks daily. Address and close out non-conformances as these occur. Escalate to the QA Manager where a serious breach has occured. Management and key contact for all department QA’s including holiday scheduling and performance review. Review QA team members setting personal performance and objectives that help drive deliverance of the technical business plan. Manage T&A system and always ensure cover. Ad-hoc project work as gaps are identified. Support Technical Manager with continuous improvement projects such as amendments to traceability paperwork, better ways of working, task analysis. Manages the Calibration RA, ensure calibration activities are conducted at the established frequency. Confirm Line Start-up, Hygiene audits and checks are completed correctly, and any issues are flagged. Maintain, and review the completion of the GMP system. Address and close out non-conformances as these occur. Escalate to the QA Manager where a serious breach has occurred. Support and manage the use of the dispensation log, and the downgrade material process. Communicate decisions accurately and at pace. Supporting Operation Supervisors to ensure all product exiting the factories daily meet the customers final product specification (including brand, own label, and food service) CANDIDATE A degree or equivalent in a Food Science or related discipline, would be an advantage but not essential. Experience within the food industry, Technical and Quality preferable. Experience managing major retailers in particular M&S and Tesco Knowledge of food legislation, labelling, nutritional and allergen information A strong communicator with a conscientious, confident and diligent attitude Ability to deal with colleagues across all levels and functions of the business. Can interpret the technical agenda. The ability to be flexible, multitask and work well under pressure. An understanding of technical systems including HACCP Competency in Microsoft Word/Excel WORKING 4 ON 4 OFF 6AM- 6PM 20 DAYS HOLIDAYS INCLUDING BANK HOLIDAYS PENSION, LIFE ASSURANCE THE COMPANY IS VERY FOCUSED ON UPSKILLING AND PUTTING EMPLOYEES THROUGH TRAINING COURSES