Overall Purpose of the Role
Responsible for driving the Quality Management System (QMS) and aligning procedures and processes with the rest of the operations team to support the QMS. Lead and undertake audits across all areas of the business. Provide training and champion the Quality Management System.
Key Responsibilities
1. Support the effective implementation of the Quality Management System throughout the site, including any business accreditations.
2. Maintain (and develop) the Quality Manuals and Quality Procedures, ensuring contents are appropriate for the business.
3. Support the maintenance of site accreditation (VDA, IATF, CQC, VSCC) and perform audits as per customer and industry requirements.
4. Organise and manage the plant internal audit system (LPA, MPA) and the corrective action reporting system.
5. Conduct Quality Systems audits and provide training/guidance to other auditors.
6. Host external Quality System audits.
7. Provide training on Quality Systems and business processes.
8. Coordinate reviews and updates to business procedures.
9. Maintain the Standard Operating Procedure content and coordinate the issuing of these documents.
10. Support all other operations areas of the business to develop and maintain relevant procedures and processes.
11. Assist with training in quality awareness.
12. Develop, collate, and report on relevant Key Performance Indicators (KPIs) to adhere to processes and prevent the occurrence of any non-conformity relating to product, process, or system.
13. Support, develop, and roll out activities that support the QMS and quality improvements, e.g., first-off sample approvals.
14. Support and lead process improvement activities.
15. Write reports and present progress to Senior Management.
Skills & Attributes
1. Lead Auditor IATF 16949 & VDA 6.3.
2. Experience implementing IATF to successful certification.
3. Self-driven and motivated.
4. Ability to communicate and work with all levels from the shop floor to Directors.
5. Assertive, resilient, and welcomes change.
6. Engages interest and participation of others and has a collaborative approach to working with others.
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