An exciting opportunity has arisen to join the Housing Team for 12 months at South Hams District Council and West Devon Borough Council as a Devon Home Choice Business Support Officer.
About the role
As the Devon Home Choice Business Support Officer, you will be supporting the Devon Home Choice Team to manage the Housing register. This will include assessing applications and awarding the level of priorities for applicants in line with the Devon Home Choice policy, undertaking renewals, and working with customers to enable them to access and understand the Devon Home Choice housing register. You will also work closely with the Housing Enabling and Housing Options teams to achieve our joint goals.
This position is based across our offices in Tavistock and Totnes as required, however there is significant flexibility with regards to some homeworking. Furthermore, in return for your commitment, you will receive an excellent benefits package which includes generous annual leave, flexi-time, access to the Local Government Pension Scheme and salary sacrifice cycle scheme.
This role is 3 days per week with some flexibility around your preferred working pattern.
About you
You will be a competent administrator and have a good general standard of education. Organised, efficient, and motivated, you will have excellent communication and interpersonal skills and ideally some practical experience in a front facing, customer service role.
You will also need to be calm and empathetic, with the ability to be assertive and resilient. You must be able to work on your own initiative and as part of a team.
For an informal discussion please contact Paula Green, Housing Strategy and Devon Home Choice at Paula.Green@swdevon.gov.uk or 01822 813416.
Closing date: Wednesday 19 February 2025
Interviews are expected to be held: Wednesday 26 February 2025