Join to apply for the Higher Needs Floating Support Workers role at Step by Step.
Job Summary
The Higher Needs Floating Support Service is a newly commissioned service working with people in temporary accommodation or at risk of homelessness across a variety of settings. The team works closely with the local authority, health, treatment, and specialist support providers to improve outcomes and work towards more settled accommodation for those facing multiple disadvantages.
Main Duties of the Job
As a Support Worker within the HNFS service, you will work to engage and support clients with complex needs and/or facing multiple disadvantages who are in temporary or settled accommodation that does not have separate attached support (e.g., Housing First, cluster houses, private rented accommodation, early stages of a new tenancy, or where their settled accommodation is at risk). You will lead their own journeys and maximize their choice and control over the support they receive by developing a responsible network of support. You will work with agencies, family, friends, and others to create a comprehensive network of support that remains beyond the end of support provisions. You'll work in a motivational and psychologically informed way to create client independence as quickly as possible while managing needs and risk.
About Us
Second Step is a leading mental health charity in the South West offering housing, support, and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.
Job Responsibilities
Work to make current accommodation sustainable, work with the local authority to identify new or more appropriate accommodation, and work in a motivational and psychologically informed way. Engage and support clients with complex needs and/or facing multiple disadvantages to maximize their choice and control over the support they receive by developing a network of support. Work with landlords, support agencies, hospitals, healthcare, family, friends, and others to create a comprehensive network of support that remains beyond the end of support provisions.
Person Specification
Experience Essential
* Proven experience of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offending.
* Proven experience of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarily.
* Proven experience of working with people to sustain their accommodation or move on positively into more settled accommodation.
* Proven ability to build relationships and work collaboratively and successfully in a team environment across sectors and agencies.
* Proven ability to promote and apply good practice in equality, diversity, and inclusion.
* Proven ability to operate risk management and safe working practices in working with vulnerable clients.
Desirable
* Proven experience of working in the voluntary sector.
* Proven experience of working with complex needs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer Name: Second Step
Address: 162 Pennywell Road (Head Office), St Jude's, Bristol, BS5 0TX
Employer's Website: Second Step
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Other
Industries: Education Administration Programs
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