90868 - Contract Support Officer - Community Integration & Partnerships - East of England Probation Service.
Number of jobs available: 1
Detail of reserve list: 12 Months
Region: East of England
City/Town: Basildon, Bedford, Bury St Edmunds, Cambridge, Chelmsford, Cheshunt, Colchester, Grays, Harlow, Hatfield, Huntingdon, Ipswich, Kettering, King's Lynn, Lowestoft, Luton, Northampton, Norwich, Peterborough, Southend-on-Sea, St Albans, Stevenage, Watford, Wellingborough
Grade: Other
NPS Pay Band: 6 National
Post Type: Permanent
Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working, Other
Role Type: Procurement and Contracts Management
Will the successful applicant have line manager responsibilities? Yes
Overview of the job
Accountable to a designated Senior Contract Manager (SCM), the CSO will support efficient and effective contract management, including Commissioned Rehabilitative Services contracts. The post holder will also support the work of their local contract management team and Operational and System Assurance Group to quality assure and audit operational service delivery and deliver the Annual Service Operational Audit Plan.
This is an offender-facing role in terms of working with service users to ascertain their views on the services received.
The post holder will contribute to the support of a portfolio of contracts within the PS regions, including Commissioned Rehabilitative Service contracts, involving complex stakeholder and delivery chain relationships.
Summary
The CSO is a support role with administrative, secretariat, and data handling and analysis responsibilities. Overall, the post contributes to the support of the contract management team with their remit to monitor and validate provider performance, assure delivery of services in the community, and manage the relevant contracts.
Responsibilities, Activities and Duties
* Providing secretariat support to the Senior Contract Managers and Service Managers; Service Management Board, Contract Strategy Board, Change Management Board, and any other meetings convened by them.
* Arranging and distributing the agenda and papers with direction from the relevant chair.
* Producing first draft minutes and action logs.
* Maintaining formal documentation, Terms of Reference, membership, and distribution lists.
* Following up with action owners for updates.
* Filing, archiving, and enacting version control on all relevant documentation.
* Supporting their local contract management team and OSAG to deliver their annual programme of assurance activities to operationally audit and analyze provider delivery data.
* Reviewing and monitoring performance data in relation to designated providers.
* Supporting Senior Contract Managers and Service Managers in the delivery of ongoing contract management activities with providers.
* Conducting research and analysis activities as required by team managers.
* Providing information to Director/MoJ and others as required.
* Ensuring changes to data requirements are approved by the Data Gateway Services protocol.
The duties/responsibilities listed above describe the post as it is at present and are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Behaviours
* Working Together
* Changing and Improving
* Managing a Quality Service
* Making Effective Decisions
Experience
* Good understanding of HMPPS strategic direction
* Good level of confidence to represent the organisation in a professional manner
* Sound skills to manage effective relationships in a contractual and political environment
* Strong numerical and IT skills with strong presentation skills (written and verbal)
* Strong attention to detail
* Strong analytical skills and research and evaluation skills
* Strong Business support and/or secretariat experience
Technical Requirements
No specific qualifications are essential, but experience and qualifications relevant to contract support and contract management are desirable.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites, and/or from home.
Standard full-time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible, and job-sharing working patterns.
Benefits
The MoJ offers a range of benefits, including annual leave, pension, training, and the opportunity to join employee-run networks.
Application Sifting
Application sifting is scheduled to take place on week commencing: 07/10/2024. Interviews will be conducted week commencing: 21/10/2024.
Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post.
As a Disability Confident employer, MoJ is committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities.
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