Required:
1. Strong administration experience along with good customer skills.
2. Continuous improvement in the workplace.
3. Understanding and use of IT systems such as Microsoft Office 2016. Experience in other systems is desirable.
4. Experience in working in a team is essential.
Key Responsibilities:
1. Preparing papers and files, including documents for court, tribunals, hearings, and meetings.
2. Creating and updating records on the in-house system, including collecting information.
3. Booking, preparing, and organising court hearings.
4. Processing casework such as court orders.
5. Clerking employment tribunals in person and via CVP.
6. Answering queries (face to face) and answering telephone calls.
7. Communicating with Judiciary and other court staff.
8. Working under pressure and delivering a 'right first time' service to all.
Other duties:
1. Required to work flexibly.
2. Assist with other duties.
Skills and Qualifications:
1. 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration Level 2 or administrative experience.
2. Relevant computer skills to undertake the level of work required.
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