Job Title: Field Service Engineer (On-Vehicle)
Job Type: Full Time
Job Location: Luton, Oxford, Reading, Bedford
Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland.
About The Role:
This role will deal with daily fault requests, PPM duties, and installation activities for a broad client base in the vehicle industry mainly for bus, coach, and rail customers. You will play a key part in delivering a first-class service as you install and maintain various systems that include vehicle CCTV systems and other driver aid systems.
You will become a member of a team of engineers who work remotely but can offer guidance and support when required with their strong technical background.
The position is ideal for someone that is technically driven and would suit people from a vehicle technology background or other industries that involve hands-on technical engineering. The role will predominantly be night work and may require some overnight stays. Shift patterns can be agreed at the interview stage.
Duties & Responsibilities:
* Support in service activities including installation and fault rectification to ensure the region is efficient and profitable by meeting customer expectations within agreed timescales.
* Assist in the training of Field Service Engineers.
* Enhance the reputation of the business at every opportunity when interacting with customers, suppliers, and internal customers.
* Ensure clear and continuous communication between the field and the regional management.
Location, Travel & Hours of Work:
* Base location will be your home address (preferably located in either Luton, Oxford, Reading, or Bedford).
* Monday – Friday, 40 hours per week, mainly night work due to the nature of the job; hours/days of work to be discussed at the interview.
* Travel to customer sites within the region or outside of the region when requested.
* Overnight stays may be required when travelling outside of the region.
* You will be expected to travel to our Head Office in Nottingham occasionally when required.
Qualifications & Experience:
* Required: Knowledge of the bus/vehicle industry, CCTV, or electrical.
* Required: Relevant industry experience.
* Required: Excellent communication skills to establish and translate customer requirements.
* Required: Full UK driving license.
* Required: IT competent.
* Desirable: Electrical qualification – NVQ, BTEC, or Apprentice trained (desirable not essential).
* Desirable: 5 GCSEs or equivalent preferably in English, Maths, or Science.
* Desirable: Strong knowledge of DVRs and components.
Eligibility for Employment in the UK:
In accordance with current legislative requirements within the UK, any successful applicant must produce verification of their eligibility to live and work in the UK. Such verification should be taken in advance of the employment start date, and the applicant will be unable to start in their role until this has been received.
Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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