Main area: Bank Admin and Clerical
Grade: Band 2
Contract: Bank
Hours: 1 hour per week (minimum of 3 days a week availability is required)
Job ref: 276-BankB2Admi-KV-AA
Site: Non Clinical Bank
Town: East Grinstead
Salary: £12.08 per hour
Salary period: Hourly
Closing: 17/11/2024 23:59
Interview date: 26/11/2024
Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.
Queen Victoria Hospital is looking to increase the amount of people available to work across a number of administrative areas to help support our full-time workforce continue to deliver an excellent service to the local community of East Grinstead.
Main duties of the job
Dependent upon your skills and experience, you could be asked to work anywhere within the Trust, from covering Reception in our World Class Burns Unit, to providing admin support in one of our Office based Teams. No two assignments will be the same, and can vary from working from one day in a department up to covering a placement of several weeks. We are looking to recruit Admin Staff who can offer a minimum of 3 full days per week.
Responsibilities include:
* Establish and maintain electronic and manual filing systems
* Inputting and manipulation of data into relevant computer databases, creating documents, including lists and operational information for internal and external clients
* Administrate and process paperwork within structured ways of working
* Make routine and prioritised appointments either face to face or over the telephone with a diverse customer base where communication barriers can be unique to individual customers.
* Respond to internal and external enquiries, and take appropriate action on behalf of the service, either by telephone, personal contact or correspondence, within agreed time limits
* Plan and prioritise completion of daily tasks with the possibility of frequent interruptions which can re-prioritise daily workloads
* Organise daily tasks (and weekly activities), ensuring team members are aware and updating supervisors, including any work handovers to support business continuity
* Report any issues and / or concerns to supervisor, including task awareness, as appropriate
* To follow Trust standard operating procedures for the type of work assigned to
* To action any post, telephone, e-mail or written requests as instructed or in line with operating procedures
* To staff clinical reception desks, providing general assistance to team-members and the public in a positive and friendly manner
Person specification
Qualifications
* Numeracy and literacy qualifications e.g. GCSE or ‘O’ level grade D or above, CSE grade 1, Adult numeracy and literacy or Key skills Level 1 or equivalent qualification.
Experience
* Previous administration experience
* Use of Microsoft packages
* Experience of Spreadsheets and data
Knowledge
* Understanding of confidentiality within a Health Care setting
Important information about your application form
An application form is the first time we will get to know what experience you have had, what you want to do and what you can bring to QVH.
As the first part of the shortlisting process we will be evaluating the quality and content of your personal statement, giving examples and evidence where possible against the essential criteria in the attached Job Description.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
If you have problems applying, contact
Name: Theresa Gillett
Job title: Resourcing Assistant - Bank
Email address: theresa.gillett@nhs.net
Address: Queen Victoria Hospital NHS Foundation Trust
East Grinstead
RH19 3DZ
Telephone: 01342 414353
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