Job description
Role: Facilities Coordinator
Location: East London, Canary Wharf
Hours of work: 40 hours, Mon to Fri
Duties & Responsibilities
* Reporting into the Facilities Manager (FM) and working with him/her to ensure the smooth running of the estate and the delivery of excellent customer service to residents and commercial tenants.
* Day-to-Day administrative record-filing for all compliance paperwork.
* Coordinating with staff, consultants and external contractors operating on the development.
* Engaging resource from the estate management team as required to deliver facilities services.
* Update, amend, maintain & manage the information for developments Facilities & Compliance paperwork.
* Coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms in the Facilities Manager absence.
* E-mail correspondence & communication on behalf of FM department on site.
* Attend & minute meetings as required.
* Feedback to the Facilities Manager & Contract and Compliance Manager on the status of works so to confirm that contractual payments can be made as applicable.
* Support communication pathways with the incumbent contractors in order to promptly address any issues arising and obtain contemporaneous updates.
Health, Safety, Welfare & Compliance
* Monitor health, safety & compliance activities across the development in accordance with the BAML Health and Safety Strategy and associated procedures.
* Increase H&S awareness and promote a positive H&S culture throughout the local estate team including the delivery of tool-box talks.
* Contribute to the continuous improvement of H&S management systems and compliance standards across the estate.
* Attend regular meetings of the H&S committee and liaise with estate staff on H&S matters.
* Ensure the Accident, Incident and Near Miss Reporting Procedure is followed locally.
* Review and maintain up-to-date Standard Operating Procedures relative to facilities management activities on site, using standardised templates
Energy & Utilities
* Carry out regular readings of utility meters and provide data to the Facilities department for central tracking and analysis with the Facilities Manager.
* Maintain accurate local schedules related to supplies, meters and points of isolation.
* Be familiar with the operation of the on-site BMS system and feedback data to the Facilities Manager & Facilities department as required.
Skills, Experience & Qualifications
* Experience working in facilities or estate management for a minimum of 3 years (Essential)
* Experience in the management of external suppliers, contractors and consultants covering a range of services (Essential)
* Experience of the management and coordination of health, safety and welfare (Essential)
* Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners (Essential)
* Experience working in a project environment and the handover of new schemes (Desirable)
* Experience working alongside multiple soft services trades and disciplines in including Security, Valet, Concierge and Housekeeping (Desirable)
* Be polite and courteous at all times to colleagues and clients.
* Communicate verbally in a clear, concise and business-like manner.
*Ballymore Operate as an Equal Opportunities Employer