Omega Signs is a major player within a dynamic and high-profile industry. As a result of sustained growth, the company now needs to recruit an additional team member. You'll be a smart, self-motivated and enthusiastic individual, looking to build a career with a progressive organization.
We require a Project Coordinator to join our fast-paced Retail team. You will be working on National accounts for our blue-chip retailers.
Main responsibilities for this role include:
1. Be a key point of customer contact and, through regular contact, identify their requirements.
2. Maintain regular contact with customers and other external contractors to keep up to date on project plans.
3. Process customer orders by coordinating the activities of sub-contractors, Omega in-house production, and installation.
4. Work with the Project Manager to ensure that each contract is run profitably and efficiently.
5. Occasionally attend client meetings to discuss requirements and conduct surveys as required to assist project managers with site-based matters.
6. Ensure the completed orders are processed through the ERP system and invoiced correctly in a timely and accurate manner.
7. Monitor and report on your involvement in each customer's activity via the activity log and ensure the information is readily available to senior personnel.
8. Constantly review the services undertaken for a client and ensure the company has the ability to fulfill them.
9. Monitor ERP searches and KPIs to ensure projects are delivered accurately and timely.
10. Ensure your work is compliant with all Company Operational Policies (including Health & Safety and ERP System requirements).
11. Work with other team Project Coordinators to provide guidance and direction and assist Project Managers to ensure efficient delivery of projects.
12. Assist Project Managers and Senior Project Managers in delivering an unrivaled service to the customer to ensure the company remains the preferred supplier.
13. Communicate positively and constructively with other department teams for the benefit of both the Company and the Client.
14. Other duties as directed by Management.
15. You will be an enthusiastic self-starter who thrives on being part of a team to deliver unrivaled customer service.
We are offering an attractive competitive salary package, based on experience, with 20 days annual holiday + Bank Holidays (rising to 25 after 2 full years employment) and contributory Company pension scheme.
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