Responsibilities:
1. Overseeing the day-to-day management of the Trafford Office
2. Staff management, recruitment, and training – identifying those who may need additional training and support as well as dealing with HR issues and disciplinary action with support from the HR Consultant
3. Maintain a motivated team and be hands-on in the recruitment and retention of staff
4. Maintaining the highest care delivery standards
5. Ensure policies and procedures are being followed at all times
6. Ensure the safety and well-being of clients and support them to optimise their health and wellbeing
7. Managing budgets and ensuring that the quality of the services provided meets national care standards
8. The Registered Manager will also act as the Information Governance Lead and Caldicott Guardian, reporting to the Data Protection Officer
9. Provide support to other team members
10. Maintain registration with the ICO
Required Qualifications:
1. Dip SW or a minimum of an N.V.Q. level 5 or be willing to work towards completing this
2. At least two years’ management experience in a Care Provider setting
3. Proven leadership and development experience
4. An excellent understanding of Regulations and CQC minimum standards
Specialist Knowledge & Experience:
1. All aspects of service provision within the community setting and work towards becoming a Registered Manager with CQC
2. Performance management of the senior team
3. Budget management
4. Delivering quality service in line with CQC essential standards
Personal Qualities:
1. Ability to work with a range of people including Senior Professionals, Professionals, Directors, Care Staff and Clients as well as older people with challenging life difficulties
2. Therapeutic commitment to the care of clients
3. Mature, calm approach to the working environment
4. Role model for the staff
5. Strong personal and professional ethics
6. Professional and personal commitment
7. Motivation and vocational investment in the role
8. Flexible but able to maintain boundaries
9. Personally and professionally organised
Compliance:
1. CQC Compliance
2. Local Authority Care Planning and Compliance
3. Data Protection
4. Health & Safety legislation along with the knowledge of safeguarding of vulnerable adults (local/national policies) and the Mental Capacity Act
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