Job summary The Calderdale, Kirklees and Wakefield Bowel Cancer Screening Programme currently invites men and women aged 50-74 to complete an at home test kit (Faecal Immunochemical Test - FIT) which if positive offers them the opportunity to attend for a screening colonoscopy. The Screening centre covers a large geographical area which includes community clinics and two NHS Trusts which are Calderdale and Huddersfield Foundation Trust and the Mid-Yorkshire Hospitals Trust. The West Yorkshire AAA (Abdominal Aortic Aneurysm) Screening programme currently invites men aged 65 years to participate in a screening programme to detect AAA. Patients have an ultrasound scan in community clinics.The programme covers a large geographical area which includes community clinics across Calderdale, Huddersfield, Bradford and Craven and two NHS Trusts. You will need to show previous experience of working in an effective and efficient administrative and clerical role, have experience of booking systems, demonstrate the ability to devise new systems, and have a very positive attitude to work in what can be a challenging environment. You will support the Bowel Cancer Screening Specialist Screening Practitioners and the AAA Screening Technicians in delivering a seamless service. Screening Saves lives and you could be a part of these Gold standard life saving services. Main duties of the job To provide office based administrative support to the Calderdale, Kirklees and Wakefield Bowel Cancer Screening Programmes as well as administrative cover and support to the West Yorkshire AAA Screening Programme.You will be trained in both screening systems and all administration aspects of both programmes. Will demonstrate the ability to prioritise and organise and be able to use initiative to develop office support systems as required. Will organise their own workload to meet Trust and local programme requirements, adjusting priorities as necessary in negotiation with the department and managers. Will need to be flexible and you will be required to work in both programmes on a daily/weekly basis. To prepare clinics/lists for participants of the screening programmes and ensure accuracy of all letters to patients/GPs. You will be the first point of contact for our patients and so you will need to be courteous, tactful and professional. About us We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT. We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services. We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza. We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community. Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first. Date posted 24 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum, pro rata Contract Fixed term Duration 12 months Working pattern Full-time, Flexible working Reference number 372-SURG1905 Job locations Calderdale Royal Hospital Salterhebble Halifax HX3 0PW Job description Job responsibilities To provide administrative support to the Calderdale, Kirklees and Wakefield Bowel Cancer Screening Programmes as well as administrative cover and support to the West Yorkshire AAA Screening Programme.To be responsible for the management of the AAA Screening location rota ensuring that all eligible members of the population are invited to the most suitable clinic location closest to their home. To have responsibility for the administration and be the first point of contact between the screening population and the screening offices. The work involves administering and processing patient invitations and appointments, recording information and updating manual and computerised data systems relating to results and patient outcome. Will re-arrange appointments for patients where these were cancelled or postponed either by the programme or the patient. To respond to callers or visitors promptly and courteously. Identify their needs, providing information or referring them as appropriate Provide patients and carers with general non-clinical advice and information about the screening service. To monitor the waiting times targets on the BCSP/AAA systems and raise issues immediately with the managers to enable action to be taken if required.To attend regular team Bowel Cancer Screening meetings.To have attention to detail and the ability to multi-task Job description Job responsibilities To provide administrative support to the Calderdale, Kirklees and Wakefield Bowel Cancer Screening Programmes as well as administrative cover and support to the West Yorkshire AAA Screening Programme.To be responsible for the management of the AAA Screening location rota ensuring that all eligible members of the population are invited to the most suitable clinic location closest to their home. To have responsibility for the administration and be the first point of contact between the screening population and the screening offices. The work involves administering and processing patient invitations and appointments, recording information and updating manual and computerised data systems relating to results and patient outcome. Will re-arrange appointments for patients where these were cancelled or postponed either by the programme or the patient. To respond to callers or visitors promptly and courteously. Identify their needs, providing information or referring them as appropriate Provide patients and carers with general non-clinical advice and information about the screening service. To monitor the waiting times targets on the BCSP/AAA systems and raise issues immediately with the managers to enable action to be taken if required.To attend regular team Bowel Cancer Screening meetings.To have attention to detail and the ability to multi-task Person Specification QUALIFICATIONS / TRAINING Essential English and Math GCSE grade 9-2 (A-E) or equivalent or high level of literacy and numeracy skills demonstrated within application Competence based level 2 Qualification e.g. NVQ or Diploma in Administration or Customer Service qualification or equivalent experience Willingness to undertake any training or development relevant to the role Desirable Completion and pass of the Bowel Cancer Screening System course KNOWLEDGE, EXPERIENCE & EXPERTISE Essential Experience/knowledge of working with booking systems Experience of working in a busy office with conflicting priorities Demonstrate extensive administration experience Desirable Demonstrate extensive administration experience Knowledge of BCSS/AAA/ EPR and other clinical systems Experience of in working with Multi disciplinary teams Knowledge and access to MYT clinical systems COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES Essential Excellent written and verbal communication skills Excellent time management skills Experience of prioritising own workload Person Specification QUALIFICATIONS / TRAINING Essential English and Math GCSE grade 9-2 (A-E) or equivalent or high level of literacy and numeracy skills demonstrated within application Competence based level 2 Qualification e.g. NVQ or Diploma in Administration or Customer Service qualification or equivalent experience Willingness to undertake any training or development relevant to the role Desirable Completion and pass of the Bowel Cancer Screening System course KNOWLEDGE, EXPERIENCE & EXPERTISE Essential Experience/knowledge of working with booking systems Experience of working in a busy office with conflicting priorities Demonstrate extensive administration experience Desirable Demonstrate extensive administration experience Knowledge of BCSS/AAA/ EPR and other clinical systems Experience of in working with Multi disciplinary teams Knowledge and access to MYT clinical systems COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES Essential Excellent written and verbal communication skills Excellent time management skills Experience of prioritising own workload Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Calderdale and Huddersfield NHS Foundation Trust Address Calderdale Royal Hospital Salterhebble Halifax HX3 0PW Employer's website https://www.cht.nhs.uk (Opens in a new tab)