Role Overview: We are seeking a highly skilled Linux/Unix Engineer to join our team. The successful candidate will be responsible for providing level 3 technical support and engineering expertise in Linux/Unix environments. This role requires a strong foundation in software, hardware, and networking principles, as well as the ability to troubleshoot and resolve technical issues effectively.
Key Responsibilities:
* Provide level 3 technical support for Linux/Unix systems, resolving complex technical issues efficiently.
* Troubleshoot and maintain software applications commonly used by customers on various operating systems (Windows, macOS, Linux).
* Demonstrate a solid understanding of networking protocols, including TCP/IP, DNS, DHCP, and VPN.
* Collaborate with cross-functional teams to design, implement, and manage IT infrastructure components, including servers, storage systems, and network devices.
* Leverage expertise in Private and Public Cloud infrastructure, VMWARE, and backup and disaster recovery strategies.
* Administer Active Directory and ensure seamless integration with Linux/Unix environments.
* Implement cybersecurity principles and best practices to ensure network security, access control, and vulnerability assessment.
Qualifications:
* Level 3 Technical Support Engineering, time served apprenticeship, or equivalent relevant experience.
* Proficiency in troubleshooting technical issues related to software, hardware, and networking.
* Strong knowledge of operating systems (Windows, macOS, Linux) and common software applications.
* Familiarity with networking protocols, TCP/IP, DNS, DHCP, and VPN.
* CCNA certification.
Knowledge:
* Excellent understanding of Private and Public Cloud infrastructure.
* VMWARE.
* Server and Storage hardware.
* Backup and Disaster Recovery strategies.
* Active Directory.
Skills:
* Networking Proficiency: Configuring and troubleshooting LANs, WANs, routers, switches, firewalls, and VPNs.
* Cybersecurity Principles: Network security, access control, encryption, vulnerability assessment, and incident response.
* Cloud Computing: AWS, Azure, Google Cloud, virtual machines, storage, networking, and security.
* IT Infrastructure: Hardware components, data center management, server virtualization, storage technologies, and backup and recovery.
* Database Management: SQL, MySQL, Oracle, database design, querying, optimization, and administration.
* Troubleshooting and Problem-Solving: Analytical skills to diagnose and resolve technical issues efficiently.
* Communication and Collaboration: Verbal and written communication, stakeholder interaction, and team collaboration.
* Continuous Learning: Commitment to staying updated with the latest trends and advancements in IT engineering.
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