Property & Resident Support Officer
LOCATION: Northampton
HOURS: 37.5 hours Mon-Fri
SALARY: £15.69 PAYE OR £16.72 umbrella
DURATION: 3 months+
Become a vital part of this housing provider's thriving property management services as our new Property & Resident Support Manager in Northampton. In this dynamic, fast-paced role, you'll have the opportunity to make a real difference in the lives of our residents while ensuring the smooth operation of our HMO and self-contained properties. With a focus on both resident support and property management, this contract position offers a unique chance to contribute to our growing organization.
The role:
1. Provide compassionate support to residents, ensuring their needs are met and their voices are heard.
2. Collaborate with a dedicated team to maintain the highest standards of property management.
3. Contribute to the outreach support service, ensuring residents receive the assistance they need.
4. Comply with relevant legislation and policies, maintaining high standards of support.
5. Work closely with colleagues to identify residents in need of additional accommodation support and signpost accordingly.
6. Carry out daily property inspections and ensure all tenants adhere to the House Rules.
7. Undertake routine cleaning of common areas and manage the move-in/move-out process.
Preferred Qualifications:
1. Experience working in a similar environment, with a demonstrated understanding of the supported housing sector.
2. Comfortable dealing with complex customer needs and a commitment to putting residents first.
3. Strong communication and interpersonal skills, with the ability to build positive relationships.
You will receive from BRC:
1. Dedicated, experienced consultants that specialise in supported housing recruitment.
2. Temp to perm opportunities available.
3. Competitive rates of pay (PAYE & Umbrella on offer).
4. 24/7 support for relief workers.
5. FREE online training courses available.
6. Pension scheme contributions.
For more information about this position, please call Phoebe Orchard or Oliver Hodgkinson or send an up-to-date CV to (url removed).
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