Credit Controller
1. Full-time
2. Vacancy Type: Permanent
3. Department: Finance
4. Travel: Daily commute only
Job Description
Credit Controller
Fresh Direct are currently recruiting a talented and collaborative Credit Controller to join our Finance team in Wigan. Our Finance colleagues are a central hub of knowledge, and as a Credit Controller, you’ll be on hand to support your area of the business in every way possible. You will work to find solutions and ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations.
Our role Monday-Friday, offering hybrid working, with 3 days on site in the Wigan office per week.
Key accountabilities & responsibilities are:
5. Deliver an outstanding service to our customers
6. Ensure we continuously engage with our sales and divisional finance colleagues to maintain an appropriate balance of great customer relationships and credit risk management these are reviewed and amended, where appropriate
7. Working with the Credit Manager to achieve targets.
8. Manage overdue debt in order to maximise cash flow in line with targets for your own debtors ledger
9. Consistently reviewing the processes operating within the Department and making recommendations to the Credit Manager of improvements that will maximise cashflow and minimise bad debt
10. Collaborate with other internal functions in Fresh Direct, e.g. Operations, Telesales, Customer Care and Sales Operations, to highlight process issues and deliver improvements
11. Visiting customers at their place of business, where appropriate, to overcome any issues causing bad debt risks
12. Ensure we are making full use of our external credit rating agency's tools to minimise bad debt risk
13. Ensure customer accounts are maintained within agreed terms and credit limits
14. Manage the debt recovery process for the business
15. Manage housekeeping processes to minimise open items on the ledger
16. Ensure the timely provision of regular management reports and ad hoc information
17. Other Ad-Hoc tasks, as required by the Credit Manager
About you:
The ideal candidate will have credit control experience in a fast-paced environment. You will have intermediate Excel skills (pivot tables, v-lookups) and be able to take ownership for your own performance and identify areas for improvement and development. Ideally you will be a qualified member of the Chartered Institute of Credit Management (ACICM) or working towards this. This role will suit someone who thrives in a fast-paced environment and enjoys communicating with people at all levels across the business. You will also possess a sound knowledge and understanding of basic Accountancy Double Entry and a knowledge of High Radius tool would be advantageous.
What you’ll receive:
18. A competitive salary
19. Generous holiday allowance
20. Pension scheme
21. Huge discounts on all sorts of lovely food and award-winning products through our staff shop
22. Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
23. Recognition awards and Incentives
24. Career progression opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
Additional Information
At Fresh Direct everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Fresh Direct and we recognise that Fresh Direct can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.