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Summary
Join our team at M&S and play a pivotal role in delivering our community programme as part of our ESG strategy. As a key player in project management and delivery, and stakeholder relationships, you'll work closely with teams across our business to ensure our charity and community partnerships build our brand, make M&S a great place to work and importantly make an impact in our communities.
If you're passionate about making a difference and thrive in a collaborative environment, we'd love to hear from you.
What's in it for you
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
* After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
* Competitive holiday entitlement with the potential to buy extra holiday days!
* Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
* A generous Defined Contribution Pension Scheme and Life Assurance.
* A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
* Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
* Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
* Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
* A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
What you'll do
Your key accountabilities will include:
* Responsible for the delivery and project management of the community programme. Implements our Community Framework with bronze, silver, gold level partnerships. Focus on overseeing the operational delivery of our new "gold" headline charity partnership with YoungMinds and its year-round plans, rigorous tracking of actions to drive delivery, working with teams in foods, clothing & home, marketing and retail.
* Works closely with teams across Marketing, Colleague Comms, External Comms, Retail Activity & Comms, People Team, Public Affairs to ensure integrated plans are in place for engaging customers, colleagues and media / opinion formers.
* Owns the process of charity donations - financial forecasts and tracking, ensuring finance has all the correct data to manage the payment of donations. Owns the reporting framework for M&S group-wide community investment and impact.
* Work with legal and business areas to ensure customer solicitation statements and charity contracts are in place. Carry out due diligence on charity partners to ensure compliance with policies for charitable donation.
* Manage requests and queries from within the business, colleagues, customers and external partners.
Who you are
Your skills and experience will include:
* Project management skills, delivery oriented, able to set clear expectations, track milestones, and assess risks.
* Credible stakeholder and relationship building skills.
* Data and digital competency with strong numerical and excel skills.
* Proactive approach to work, a self-starter anticipating what needs to be done.
* Ability to manage multiple projects concurrently.
Everyone's welcome
We are ambitious about the future of retail. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
Company
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