National Account Manager - eCommerce (Sainsbury's & Waitrose)
* United Kingdom
* LONDON
* Hybrid
* Permanent Full-Time
About the job
Danoners are steering us to a more sustainable future, helping to make the world healthier. As a certified B-Corp, we have our Danone Impact Journey to 2025. This will only be possible with each and every one of our leaders.
Role Purpose:
Deliver the plan for profitable growth and excellent execution at Sainsbury's and Waitrose.com by developing and nurturing key contacts, and leading internal cross-functional teams to create and deliver the company strategy.
Key Activities:
Customer Performance:
* Delivery of profitable growth for both Danone and Sainsburys / Waitrose through agreed Joint Business & media plans.
* Delivery of yearly internal annual, quarterly and monthly customer targets (RSV Sales, Profit and Market Share).
Stakeholder Relationships:
* Deliver clarity of online sale performance tracking and ROI assessment of media plans.
* Build and deliver annual customer plans in partnership with Sainsburys / Waitrose team.
* Own and develop Danone’s ecommerce network with Sainsburys / Waitrose to be their strategic partner.
* Influencing and collaborating with Danone Digital shelf and shopper team to ensure content and media creatives are relevant for the channel.
Customer Management:
* Management of key external relationships to ensure maximum value delivered to Danone from investment.
* Lead the development and execution of customer-specific plans for Sainsbury's and Waitrose.
* Relationship management of retail eCommerce teams.
* Ensure we are the ‘supplier of choice’ by understanding best in class ways of working and consistently delivering category lead insight.
Retail Execution:
* Managing our external media agency to execute the Digital Commerce media strategy.
* Monitoring, delivery and execution of PICOS and taxonomy improvements.
* Performance Reporting across RSV, NS, MS & Participation Rate.
About you
We would like you to demonstrate your following key skills:
Leadership:
* Able to build their network and can engage others through clear communication.
Functional:
* Possess an understanding of Digital and eCommerce platforms, preferably within the impulse channel.
* Demonstrate the ability to deliver a demand-led Joint Business Plan (JBP) and/or shopper campaign development and evaluation, including ROI measurement.
* Ability to use questioning and listening to gain true needs of customer.
* Good level of commercial acumen.
Salary Bracket: £48k- £55k plus car allowance.
About Danone
At Danone UK & Ireland, we are committed to delivering better health through better nutrition for millions of consumers and patients in our communities.
Diversity, Equity, and Inclusion (DEI) is deeply embedded in Danone's DNA, representing our core values and beliefs. We embrace diversity as a driving force for positive change, nurturing an inclusive workplace where every individual is valued.
The closing date for applications is 20 November 2024, you will therefore hear about your application after this date.
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Job details
Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.
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